Heiser Toyota - Service Center

Service reps are professional, waiting area is really nice, work gets finished on time as promised - or earlier. nice, work gets finished on time as promised - or earlier. More

Service was completed on time. Matt reminded me of service deals I was still eligible for. Matt reminded me of service deals I was still eligible for. More

The people at Heiser are always very nice. They seem to really care about me as a customer They seem to really care about me as a customer More

First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! My truck was returned clean. Oh and the mocha was good! More

The appointment that I scheduled was on time and the work requested was completed in time to my satisfaction. Matt Foti was my service advisor and he did an excellent job working with me and in following thr requested was completed in time to my satisfaction. Matt Foti was my service advisor and he did an excellent job working with me and in following through with my service requests. Matt has worked with me before and each time he has been competent, friendly, courteous, and an exceptional employee for Heiser! More

So far I’ve taken both of my Toyotas to this location for oil changes and the experience have been average but good, on par with other dealers I’ve been too, keep in mind I’ve been a Toyota owner consistentl oil changes and the experience have been average but good, on par with other dealers I’ve been too, keep in mind I’ve been a Toyota owner consistently since 2006. Acknowledgment of customers when they come into the service area adds to the customer experience. Service advisors should not try to Coach a 5 star review out of a customer, somewhere in the systematics this rating system is off. Toyota has been a dependable brand overall. More

Always a great experience at this dealership. Timely service, estimates upon request and I'm usually in and out in under an hour. I ONLY take my truck to the dealership for work performed on it. Timely service, estimates upon request and I'm usually in and out in under an hour. I ONLY take my truck to the dealership for work performed on it. More

Very good experience with my oil change and tire rotation. They recommended an overdue throttle body clean as well. Work took a reasonable amount of time, which is appreciated. rotation. They recommended an overdue throttle body clean as well. Work took a reasonable amount of time, which is appreciated. More

Lack of follow up on services/approvals. I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approva I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approval and I think that has to be the representatives job as well. More

A very clean establishment. Friendly and professional staff. Fast service, good communication and customer service. Friendly and professional staff. Fast service, good communication and customer service. More