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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,152 Reviews

4,153 Reviews of Heiser Toyota - Service Center

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June 23, 2025

We love Mike! No matter how frustrating things get, he is always still so kind and composed. He is the GOAT! More

by KYANGFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 23, 2025

The staff that I interacted with were very knowledgeable and friendly. Thank you again Mike More

by MLANTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 22, 2025

Michael was a great advisor. Very knowledgeable and personable. Hopefully I deal with him in future visits. More

by Rell Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 21, 2025

I appreciate the cleanliness, apparent honesty, and integrity of the employees at this dealership. I specifically researched reviews of dealerships after a less than wonderful experience at another dea More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jun 21, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 19, 2025

Peter was excellent! He provided great service by explaining all the associated costs and also followed up about future services that could be discounted. Overall, great More

by XYOOB97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Heiser Toyota responded

Dear Valued Customer, We're so glad to hear you had a great service experience. Thank you for choosing Heiser Toyota. We look forward to your next visit!

June 19, 2025

Nate was amazing from the moment I pulled up into service. He was extremely friendly and communicated the importance of my car. Nate is definitely a great addition to the team, this was by far the be More

by emily wanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 15, 2025

Excellent communication and service experience. Longtime customer and plan to continue for a long time in the future. More

by ABS913
Recommend Dealer
Yes
Jun 15, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 15, 2025

Honest about the diagnosis and obtained the part and performed the fix faster than expected More

by C8MOLAISON
Recommend Dealer
Yes
Jun 15, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 14, 2025

The worst place to take your vehicle for service. Service managers and GM are no help at all. they have aggressive advisor name KEVIN was the one who came at me aggressively and so Ive been waiting t More

by Lee
Recommend Dealer
No
Employees Worked With
service manager JOE
Jun 16, 2025 -

Heiser Toyota responded

Hello Lee: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 13, 2025

Tom Lowther was fantastic. He kept me updated every step of the way so there were no surprises. More

by navgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com