Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,023 Reviews of Heiser Toyota - Service Center
Sort by
March 28, 2025
Still no call back so I assume that my warranty wasn't approved dobbie trying to find another place for service maybe a bit cheaper. approved dobbie trying to find another place for service maybe a bit cheaper. More
by jyanka35
March 27, 2025
Kevin is a rare find when it comes to customer service. He was positive and upbeat from start to finish. Super pleasant demeanor and you could tell that is who he genuinely is. He was positive and upbeat from start to finish. Super pleasant demeanor and you could tell that is who he genuinely is. More
by mirandazuege
Verified CustomerEmployees Worked With
March 27, 2025
Every time I take my car to Heiser Toyota for servicing, it's always an outstanding experience. it's always an outstanding experience. More
by mincld
Employees Worked With
March 27, 2025
He didn’t acknowledge my maintenance plan until I pointed it out and then I got my free service. it out and then I got my free service. More
by jidzikowski
Employees Worked With
March 27, 2025
They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all myself. Then they tried to scam me and charge me more than they said it would be. I showed them the paperwork and they fixed my pricing. HORRIBLE! The worst Toyota I have ever been at. Everything had issues. From my car work to ordering parts and pricing. Also, Xavier is rude terrible costumer service. Some lady that was taking keys and getting the cars in is horrible too. How come all employees are bad in every single department of this location. I would understand one bad employee but all of them? Wow More
by maldonadokehily
March 26, 2025
As I was in for a recall for the replacement of air bag sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home I was able to see the code and clear it, but it came right back. I was just wondering how today when I picked up my car that the check engine light was off. I drove at least 50 miles today and it never came back. No mention of this was conveyed to me that it was cleared or why. More
by pgruenwald1
Employees Worked With
March 26, 2025
Kevin was friendly and nice. He know what we need to get done. Help us was fast He know what we need to get done. Help us was fast More
by herla93
Employees Worked With
March 26, 2025
Kevin was friendly and nice. He know what we need to get done. Help us was fast He know what we need to get done. Help us was fast More
by herla93
Employees Worked With
March 26, 2025
Heiser Toyota is very quick and efficient in their services to the customer. Well done every time. services to the customer. Well done every time. More
by anthony.bink
Employees Worked With
March 26, 2025
I enjoyed the communication that I had with the person that handled my car care. that handled my car care. More
by ESCHULFER
Employees Worked With
