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Heiser Toyota - Service Center

Milwaukee, WI

4.6
3,980 Reviews

3,980 Reviews of Heiser Toyota - Service Center

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March 10, 2025

Greeted us nicely and answered all my questions. Made me feel confident to leave my car More

by Devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Dear Valued Customer, We always want our customers to feel confident leaving their car in our care. We are so glad you had a positive experience at Heiser Toyota! Thank you for your business and let us know if we can help with any future service needs.

March 10, 2025

Clean, Coffee tastes good. Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable More

by doncahulogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Don, We appreciate your kind words. Thanks for choosing Heiser Toyota!

March 10, 2025

The worst dealer. Service advisor doesn't have much knowledge, he was New, greedy and liar. Even the service Manager was negative and lying. I tried to call the More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kuckuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Toyota responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 09, 2025

Michael was great to work with. The check in was efficient and he kept me up to date on what was going on with my car. More

by Bdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Thank you so much for your kind words for Michael and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 07, 2025

scheduling was easy and completed work on timely manner. Good customer services and nice waiting room More

by huajlis@yahho.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We are so glad you had a positive experience during your service appointment. Thanks for choosing Heiser Toyota!

March 07, 2025

Tommy is best at his job. Excellent customer sevice and had my vehicle in am out in no time. More

by 187saja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Toyota responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

He was very helpful and offered to replace my registration sticker on my license plate! More

by gilbertkasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Gilbert, Thanks for sharing about your experience with Heiser Toyota. Michael and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 06, 2025

The entire team and staff were friendly and helpful. We will continue to have service at this dealership More

by ADAMUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Dear Adam, We are so glad you had a positive experience with the Heiser Toyota team. Thank you for your business. We look forward to servicing your vehicle in the future.

March 06, 2025

Service was efficient, cost effective and fast. I was able to not have to miss scheduled work time. More

by kuetransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Toyota responded

Dear Kue Transportation, We are glad that you had a positive experience and didn't have to miss scheduled work time. Thank you for your business. We look forward to assisting you in the future at Heiser Toyota!

March 05, 2025

People are very helpful and friendly. Service is speedy and professional. I will continue to maintenance my car there More

by BOMILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your 5 star review. We are glad to hear you had a positive experience at Heiser Toyota within our service department. Thank you for your business. We look forward to servicing your vehicle in the future.