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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,070 Reviews

4,070 Reviews of Heiser Toyota - Service Center

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August 07, 2023

They completed the maintenance due and recommended maintenance to avoid more extensive repairs later, which I agreed to. More

by CBELL8477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

In and out and back on the road in only a couple of hours. They kept me informed and got me out, without any problem. More

by discgolfgirlak.ak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

I missed the first appointment I made because no reminder was supplied. No reminder was received on the reschedule either. More

by hkgeezerwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

August 07, 2023

Great service department and very friendly staff! I will continue to purchase Toyota vehicles from Heiser! More

by GAMO5253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name. Sorry.
Aug 08, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

All the staff are great! They come out and greet me right away, and explain what’s happening. The waiting area is nice also. More

by SANDRANEUMYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2023

Talk too Long for Price of sienna LE2021 Which I Sold and too Long for price of my purchase of a RAV 4 LE and final cost of new car More

by toy4jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Covert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Heiser Toyota responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.comso we can better understand what happened during your experience.

August 07, 2023

They’re awesome they did it in a timely matter and it was done right. Thanks More

by CKHUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

I like bringing my car car here for oil changes, etc. I feel they are trustworthy and efficient. The representative who we worked with (Tom) was pleasant and kept us informed.. More

by TO_NORMAJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 06, 2023

Nice facility, clean and bright waiting area. So far, I've never had an excessive wait time, or felt they were upselling any service. I bought tires there so they'll do free rotation. More

by CCOLLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lincoln
Aug 07, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 05, 2023

Besides an oil change and tire rotation my truck was brought in for a noise when the brakes are applied. The technician did a visual and found nothing. There was no road test taken so of course the nois More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with and remember.
Aug 07, 2023 -

Heiser Toyota responded

Dan, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

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