3,882 Reviews of Heiser Toyota - Service Center
Service writers were nice and informative. I was able to get the information needed to make a good decision on maintenance. I was able to get the information needed to make a good decision on maintenance. More
Service was performed in a timely fashion. The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discount The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discounts were applied to service bill by the service provider automatically. Price for service was very reasonable. More
The dealership was clean and informative. I had a service and work completed due to mileage. The service coordinator did a very nice job explaining the need maintenance. I had a service and work completed due to mileage. The service coordinator did a very nice job explaining the need maintenance. More
The dealer performed routine maintenance and inspection as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight fr as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight from auto to off and failed to switch it back. This created a dangerous situation and could have resulted in an accident. I'm a little concerned they did not set the lights back to auto. More
I bought a preownd car from this dear it's been a month still I am waiting for a second car key and missing headrest. There is no followup or any update from their end I am sending out msgs and there is no still I am waiting for a second car key and missing headrest. There is no followup or any update from their end I am sending out msgs and there is no response. Such a bad client handling. More
Good overall! Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between department Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between departments. Your professionalism, excellence in communicating and connecting me with the service required has made for an overall positive experience! Certainly recommend Heiser Toyota for sales and service!!! More
Excellent staff and service! We searched a long time to find a dealer we could trust. Heiser Toyota is that dealer! We searched a long time to find a dealer we could trust. Heiser Toyota is that dealer! More