Heiser Toyota - Service Center

The man who waited on me was extremely slow and unfriendly. It seemed like he couldn’t have cared less. unfriendly. It seemed like he couldn’t have cared less. More

I entered the customer service sales area, and waited, and waited and waited. I saw 3-5 customer service reps, 2 dealing with customers one on the phone and two working on the computer. Anyone one of them and waited and waited. I saw 3-5 customer service reps, 2 dealing with customers one on the phone and two working on the computer. Anyone one of them could’ve taken 5 seconds to acknowledge me and tell me it’ll me a moment. No one did. So I stepped up to an individual and he said he was too busy. So I stepped back and waited. So I went to another rep, he said he was busy and it would be a while until he could help me. So I stepped back and waited. Finally the other rep, finally asked if I was being helped. All in all, this took 30 minutes. What else do you want to hear? More

The service department was great! Tim handled our issues with skill and efficiency. We will be back. Tim handled our issues with skill and efficiency. We will be back. More

Great service. Always friendly and helpful Always explains everything in detail. Always on time Nice Always friendly and helpful Always explains everything in detail. Always on time Nice More

Friendly and knowledgeable employees Work was done in a timely manner. Work qas done right timely manner. Work qas done right More

Peter was the only one I had contact with. He went out of his way to help me and was attentive to my young grandson as well. Please take care of his needs as he is a valuable asset to Heiser A He went out of his way to help me and was attentive to my young grandson as well. Please take care of his needs as he is a valuable asset to Heiser Automotive as well. More

Service advisor Lori and the tech (didn't catch his name) took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day t took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day to day. I'll never take my Toyota anywhere else for service. More

Toyota offers quality customer service and reliable results as promised in a convenient location with a comfortable waiting area results as promised in a convenient location with a comfortable waiting area More

Great service from the agent who assisted me. Definable coming back for better experience and referral. Definable coming back for better experience and referral. More

Service technician was very helpful, shared warranty and other information I questioned. Work was completed within the time they established. other information I questioned. Work was completed within the time they established. More