Heiser Toyota - Service Center

Very clean and professional environment. Tom at the service desk was very knowledgeable and helpful explaining services done and those that need to be done. This is the first time taking my Tom at the service desk was very knowledgeable and helpful explaining services done and those that need to be done. This is the first time taking my 4Runner to this dealership. More

Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

Did not provide window sticker for next oil change. Overstated wear on brakes, which was verified by independent mechanic Overstated wear on brakes, which was verified by independent mechanic More

Matt was very transparent and kept me informed on my car's progress. The service was quick and painless. car's progress. The service was quick and painless. More

Easy, timely, fair and honest I talked with him for 5 minutes total. Very easy. Gave me a coupon applied automatically and a car wash code. minutes total. Very easy. Gave me a coupon applied automatically and a car wash code. More

I was pleased with the work completed. My only issue and why I have the rating 5 stars id because they did not do a multi point inspection which I was under the impression is done on any w My only issue and why I have the rating 5 stars id because they did not do a multi point inspection which I was under the impression is done on any work completed. Other than that, everything was fine. More

I was ver dissatisfied with the service I received I had to wait almost 2 hours for an oil change and they didn’t tighten the oil plug so I was leaking oil! It was very inconvenient to have to come back to to wait almost 2 hours for an oil change and they didn’t tighten the oil plug so I was leaking oil! It was very inconvenient to have to come back to Heiser Toyota because of that and my service advisor Tommy did not compensate me! I have oil spots on my garage floor so I’m not happy! More

Chad and Al were great, but was sold a car that had major engine problems engine problems More

Tom and Kevin were very helpful from start to finish. Work was great and phone call with update was appreciated. Work was great and phone call with update was appreciated. More

Great flexibility and really worked with me to help me while I was in a bit of a pickle. while I was in a bit of a pickle. More