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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,958 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

April 05, 2026

I feel valued as a customer and appreciate the service specials Mike Wimmer is an awesome representative of Heiser More

by melaniebredeson
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Apr 05, 2026 -

Heiser Toyota responded

It’s fantastic to hear you felt valued and that our service specials met your needs for your Toyota Camry. Michael will be thrilled by your kind words. We appreciate your 5-star rating and hope to assist you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

the service department has been very helpful . the service has been great 5 star More

by charleshammer
Recommend Dealer
Yes
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Apr 03, 2026 -

Heiser Toyota responded

Thank you for highlighting how helpful our service department was with your Toyota. We’re glad to know our team met your expectations and provided great service. We look forward to assisting you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

Nate was awesome! He was able to get me in and out and also addressed all my concerns. He took the time to check in with me before my vehicle was ready. Great service More

by m_yang89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Heiser Toyota responded

Delighted to see your five-star rating. We’re glad Nathaniel could address all your concerns and complete service on your GMC Sierra 1500 swiftly. We appreciate your trust and look forward to serving you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2026

I was helped as soon as I arrived and the service was completed promptly and I was back home in record time. More

by ELIZABETH.CHASCO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2026

Very welcoming, attentive to detail and timely with my services. They took great care of my vehicle More

by taylre_kristl
Recommend Dealer
Yes
Employees Worked With
Kevin and Tom, the ladies at the cashier desk are always spectacular as well
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Apr 01, 2026 -

Heiser Toyota responded

We appreciate you sharing your experience and trusting us with your Toyota. We’re glad our team was welcoming, detail-oriented, and provided prompt, careful service. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2026

Very helpful Alex did everything he could to find me a car and a deal that I was looking for More

by j_a_simo
Recommend Dealer
Yes
Employees Worked With
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jaros
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Apr 01, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad our team could find you the perfect Toyota Corolla and terms. Congratulations on your new Corolla, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 31, 2026

Very smooth, very responsive, great communication NO, busy Thank you for your service last week Toyota More

by brian@fisherconsult.co
Recommend Dealer
Yes
Employees Worked With
Don't remember. But nice guy!
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Mar 31, 2026 -

Heiser Toyota responded

It was a pleasure to service your Toyota last week. We’re glad the appointment felt smooth and our team stayed responsive even during busy times. Thanks for noting our communication and sharing your positive experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 30, 2026

I was able to get in and have the service done efficiently. I waited there, and the room was conducive to reading. They kept me informed about what was happening along the way More

by pastlarry
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 30, 2026 -

Heiser Toyota responded

It’s great to learn your service visit was efficient. Our team provided a comfortable reading area and kept you updated throughout your Toyota Sienna service. Thank you for sharing your experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 29, 2026

A very thorough and pleasant experience. All personnel at the dealership were very knowledgeable and accommodating and Roger made sure all our questions were answered. More

by dlrusch
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Droukas
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Mar 29, 2026 -

Heiser Toyota responded

Thank you for trusting us with your new Toyota Grand Highlander Hybrid. We’re delighted our team delivered attentive, informed support, and Roger was glad to answer all your questions. Enjoy many miles of driving in your hybrid. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 28, 2026

Work was completed as promised. Service manager was courteous and professional in every way. I appreciated the ride from and to the dealership during the service. More

by CHARLIE
Recommend Dealer
Yes
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Mar 28, 2026 -

Heiser Toyota responded

Thank you for sharing that we completed your Toyota RAV4’s service as promised. Our service manager is glad the process was courteous and professional, and we’re happy the pick-up and drop-off ride made things convenient for you. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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