Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
6,866 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,866 reviews
February 08, 2024
I need to trust where I take my car. There are way too many people that try to rip people off. The prices at heiser are very high. But I believe that the service reps try to work with th There are way too many people that try to rip people off. The prices at heiser are very high. But I believe that the service reps try to work with the customer. ( Kevin was the best ). But I bring my car there because I bought it there. And I need to trust that the work done on my car will be good and fair. More
by COLEEN.PRAEGER
Verified Customer
February 08, 2024
I've been a customer of Heiser since 2014. Always outstanding in their service. I'll be back, again and again. They do more than sell cars, they take care of the customer and the vehicle. Grea Always outstanding in their service. I'll be back, again and again. They do more than sell cars, they take care of the customer and the vehicle. Great service! More
by zhuntr
Employees Worked With
Chris was service representative
February 08, 2024
Very helpful made sure I understood what they were explaining to me very nice Good customer service and made me feel welcome explaining to me very nice Good customer service and made me feel welcome More
by tabithajones758
February 07, 2024
Tom was great and explained to me why my car needed the services that I got. I am very comfortable with him advising me on how to maintain my vehicle. services that I got. I am very comfortable with him advising me on how to maintain my vehicle. More
by asharms13
Employees Worked With
Tom
February 07, 2024
90 minutes for a simple oil change with an appointment is unacceptable. And I was not offered a car wash code. unacceptable. And I was not offered a car wash code. More
by R_KAISER
February 07, 2024
I was greeted quickly and served quickly. I was respectfully shown some upselling but it was no pressure really I was respectfully shown some upselling but it was no pressure really More
by JOHNNYDSTAR
