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Heiser Toyota

Milwaukee, WI

4.7
6,866 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,866 reviews

February 15, 2024

Very professional, explained what I needed done. And finished the service in a responsible amount of time. More

by happy customer
Recommend Dealer
Yes
Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

They are reliable and trustworthy. I know what I’m getting everytime we go there. More

by DKoeps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Great All done Was pleased with the service that was provided. Nothing else to say. More

by ROBERT.C.CAWOOD
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Did a nice job checking into problems I had during busy day to help me resolve problem. More

by TEDBURKART
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 16, 2024 -

Heiser Toyota responded

Thank you, Ted, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

Consistency. They execute on their process from start to finish. I appreciate their respectful, professional attitude when interacting with customers. It's a big More

by AJOMILLAR
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 16, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

The servicemen are always very kind & helpful. I feel they are trustworthy- which is a rarity in a dealership. Honestly is always the best policy & if Heiser Toyota keeps that enforced there shoul More

by TLROGOWSKI
Recommend Dealer
Yes
Feb 14, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

I travel from Oak Creek to get all my service on my cars. I am happy with the service & everyone is very pleasant. I always have Roger as my Salesman. He always makes time to answer any of my questions. More

by rjpaulson320
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 14, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roger here at Heiser Toyota is always a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

Peter F explained need for replacement battery after analyzing diagnostic reports He was courteous and professional More

by RICHARDSTRODESR
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Feb 14, 2024 -

Heiser Toyota responded

Thank you for the kind words for Peter and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

Always helpful and friendly They get me in and out as quickly as possible! Grateful for that. More

by Marsema
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Feb 14, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

Services is wonderful but it takes too long But Vincent was wonderful Services and very helpful More

by Kxiong2
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Feb 14, 2024 -

Heiser Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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