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Heiser Toyota
Milwaukee, WI
6,865 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,865 reviews
February 20, 2024
Knowledgeable, professional and friendly. I've been a customer for many years and still make use of your services. That says alot because I'm very selective in whose services I select. I've been a customer for many years and still make use of your services. That says alot because I'm very selective in whose services I select. More
by CAROL_Q_2000
Verified CustomerEmployees Worked With
Chris
February 19, 2024
It was a good experience. When I 1st walked in the service department I was greeted by a man that reminded me of my grandfather. He had a big smile and very welcoming. When I 1st walked in the service department I was greeted by a man that reminded me of my grandfather. He had a big smile and very welcoming. More
by Amber S.
February 18, 2024
Thank you Altif for helping me find the right fit for me! You are awesome 😎 You are awesome 😎 More
by Sarah
Employees Worked With
February 17, 2024
Poor communication. My first appointment for the car I bought. I brought it there for an oil change and they told me I don't need an oil change until 10,000 miles. I wai My first appointment for the car I bought. I brought it there for an oil change and they told me I don't need an oil change until 10,000 miles. I waited for 2 hours for a car tire rotation and basic check. Then 1 week later they called me to schedule my first oil change....which apparently I still do not need. More
by Ashleyunold2
February 17, 2024
Called to figure out if my car was done, got forwarded to voice-mail twice... left messages, waited 30 minutes called again... receptionist asked who sales person was, said didn't remember I just want to kno voice-mail twice... left messages, waited 30 minutes called again... receptionist asked who sales person was, said didn't remember I just want to know if my car is ready... she sighed and said wow... who remembers that sort of thing. Finally got text back that was ready... told would be ready late morning, wasn't texted until 3:15pm More
by ETHAN.MERRILL2
February 17, 2024
Altaf was fantastic. He was attentive, professional, well informed and fun to work with. We felt our experience at Heiser was overall a very positive experience. Colt was He was attentive, professional, well informed and fun to work with. We felt our experience at Heiser was overall a very positive experience. Colt was also very informative and professional! He was organized, efficient and personable. More
by portermiller
