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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,865 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,865 reviews

February 26, 2024

They are professional , detailed and easy to work with . They look out for the customers best interest More

by coachmarkmaley
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
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Feb 26, 2024 -

Heiser Toyota responded

Coach Mark, Thank you for sharing your review! It's a pleasure to know that Jakub and our team provided you with such excellent assistance. We hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 26, 2024

Real stand up guy althat will help you get your best car and best offer. More

by Alijuwonpeel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. Jessica, Darrin, and Jakub appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 26, 2024

Walk in and walk out with no confusion and pushing sales of recommendations on vehicles More

by BOLO8010.TH
Recommend Dealer
Yes
Employees Worked With
It was great
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Feb 26, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 26, 2024

Was very nice and pleasant, explained every thing, good attitude. Would recomend him to any one More

by earnestinhudson
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Feb 26, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 26, 2024

Very clean, welcoming and not pushy at all! It was a pleasure working with Jordan More

by tsheridan1216
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
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Feb 26, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Jordan and our team appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 25, 2024

Work was done in a timely manner. Everyone was professional Repair options were explained to me. More

by DRHJIH2000
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 26, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 24, 2024

Good communication. Listen well. Explained everything l felt well informed. Took care of the problem. More

by TANDDBONDS
Recommend Dealer
Yes
Employees Worked With
Chris Axon
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Feb 24, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 24, 2024

I purchased the car (Corolla Cross LE) with Roger Droukas. He was easy to work with and was trying to make our experience as pleasant as possible. The most confusing part of the vehicle delivery was More

by alexander kolker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Roger, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 24, 2024

Quick service with good wifi so I could work while waiting. Liked that I could check put the new models too. More

by GRUONA
Recommend Dealer
Yes
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Feb 25, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 23, 2024

Everything was great ? ? On time and effeminate for the job. Will recommend the dealership to others. More

by DEBBIEDESCH11
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 23, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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