Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,865 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 6,865 reviews

February 28, 2024

Very good. Longer wait than per usual Was seen in about 10 min to arrival More

by shemp_moe_larry
Recommend Dealer
Yes
Employees Worked With
Idr
Report | Print
Feb 28, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 28, 2024

Darrin is straightforward, works really hard to get you the vehicle you want, and never tries to sell you. It’s a GREAT customer experience all around at Heiser. Everybody is cool and laid back and see More

by Walter Grace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Heiser Toyota responded

Walter, we are so glad that Darrin had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 28, 2024

Easy and quick check-in. Excellent communication. Could not ask for better. I am most impressed with clear and accurate description of any issues found with the car. More

by WSHADID
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Dixon
Report | Print
Feb 28, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 28, 2024

Great experience, took care of everything needed. Attentive and prompt with my service. Very polite. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Tom Lauther
Report | Print
Feb 28, 2024 -

Heiser Toyota responded

Chris, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 28, 2024

It is always a pleasure to do business with Heiser Toyota. I love Heiser Toyota More

by TOMYANG.1982
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Report | Print
Jul 23, 2024 -

Heiser Toyota responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2024

No pressure experience and easy to work and talk with I'll go back when it's time for another vehicle More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jordan and Jason
Report | Print
Feb 27, 2024 -

Heiser Toyota responded

Bill, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2024

No pressure experience and easy to work and talk with I'll go back when it's time for another vehicle More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jordan and Jason
Report | Print
Feb 27, 2024 -

Heiser Toyota responded

Bill, Thank you so much for your excellent review! We are so glad that Jordan and Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2024

Did shown above 4, service good but door to glove box down and would not go up, service reminder was not reset so I had to drive back down. First problem I have had. More

by ERICKSON_SCOT
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Feb 27, 2024 -

Heiser Toyota responded

Scot, Thanks for sharing about your experience with Heiser Toyota. Peter and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 27, 2024

He greeted me promptly, checked me in, gave me a time estimate and it was ready when he said it would be. Great customer service! More

by peggynadolski11
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Feb 28, 2024 -

Heiser Toyota responded

Thanks, Peggy, for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 26, 2024

Total transparency and very accommodating. Great customer service. Very thorough, helpful, good experience. Listens to customer. More

by Cnctech414
Recommend Dealer
Yes
Employees Worked With
Tom kline
Report | Print
Feb 26, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

1
...
76
77
78
...
687