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Heiser Toyota

Milwaukee, WI

4.7
7,558 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,558 reviews

July 11, 2016

mom's minivan floor mats matter!!!! I would recommend this particular dealership as we are happy with our lease, customer service & all of the oil changes & we worked with James Hicks (I More

by Mommy wants no dirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Heiser Toyota responded

Hi: Heiser sincerely apologizes to you for this inconvenience and frustration. Our Management team is aware of your comments and have asked if you would come in so we might inspect the mats and see why you are having so much trouble. Service Manager, Joe Vicari, says he has never heard of this problem before with the hundreds of Siennas we have out there. General Manager, Pat Pomeranz, says perhaps we might be able to exchange the mats for you. So, please contact us as we sincerely would like to help. You can reach either Joe or Pat at (414)357-2100. And, thank you.

July 09, 2016

From Absolutely fab to Terrible 3rd rate post sales executio Post sales Though it looked like a great sales experience, the following execution on sales promises were in adequate and 3rd rated at best. I will n More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2016

Amy Bobber was awesome It had been a while since I had purchased a car, but with Amy's assistance and expertise, she made it pleasant and seamless without any complications. More

by Ana15
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bobber
June 28, 2016

Shahat Mohamed I did not have any intention of purchasing a car the day I went to the dealership. I wanted to see what options I had firstly the 4Runner. After s More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2016

Great experience We bought a 2016 Toyota Highlander at Heiser. Jorgo was very knowledgeable about the vehicle and it's features. He listened to what we wanted and us More

by R Totsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
June 21, 2016

Used car buyer I was in the market for a used Venza. When I got to the dealership it was a pleasant to work with Shahat. He worked hard to get the right price. Thank More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2016

Helpful, nice and very good experience This is my first experience leasing a car and the whole process went smooth and easy thanks to the whole team and especially Jorgo Ndina. He explaine More

by Aida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2016

Love it! Great service, Amy Bobber was very helpful along with everyone I dealt with. This is the 4th Corolla I have bought through Heiser. My purchase of a ca More

by S. Berg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bobber
June 01, 2016

Mary Higgins sales person Mary was so energetic and very pleasant. She made this, otherwise pressured situation, very comfortable. After financing, Mary informed me of every no More

by jujugirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Higgins
May 26, 2016

A Happy Mom It only took me 4-5 times visiting my sales consultant Craig Strzyzewski to finally make my decision :) The 2016 Sienna was the perfect fit for my 2 k More

by Kfournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Johnson, Bill Lawrence, Craig Strzyzewski, Lis Arendorfer-Mess
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