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Heiser Toyota

Milwaukee, WI

4.7
7,980 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,980 reviews

January 15, 2019

Oil change, tire rotation and air filter service Great service. Will continue to have my Camry services at Heiser. Always friendly and willing to help. Convenient location makes servicing handy for m More

by dfarrell53235
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Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
January 14, 2019

Recall handled quickly Employees are very knowledgeable, helpful and friendly. The appointment is kept on time and handled in an efficient manor. The waiting room is a pleas More

by GTOWNPRZ
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
January 14, 2019

It was and always is OUTSTANDING!!!! Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the serv More

by the mayor
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Recommend Dealer
Yes
Employees Worked With
dave
January 14, 2019

Express Service - 75,000 mi. Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minute More

by RTRAUM
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Recommend Dealer
Yes
Employees Worked With
Cashier- very cheerful and businesslike., Chue Lee
January 14, 2019

EXCELLENCE SERVICE/JAMES HICKS IS THE BEST. EVERYONE THERE FOR YOU, VERY FRIENDLY AND TAKE ALL THE TIME YOU NEED. NO PRESSURE. JAMES HICKS IS THE BEST, CAN'T SAY ENOUGH ABOUT HOW GREAT HE IS AND More

by IRENE.JORGENSEN
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Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
January 14, 2019

Made online purchase a snap Found the vehicle I wanted and Mitch the salesperson took care of all the details and ensured everything would meet my satisfaction. We are very pleas More

by DWETTERM
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lis Arendorfer-Mess
January 14, 2019

Service + Outstanding friendly service every time my car is scheduled. Very minimum wait time. The waiting area is very comfortable with coffee or cold beverage More

by JNETZEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Quick, efficient service Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser To More

by 2014 toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
January 14, 2019

Everything about this dealership is top notch Always courteous, never had to go back because something wasn’t right....they also thoroughly check over the car, even if you just have an oil change. More

by CGROSKLAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure which of your mechanics have worked on various cars I have purchase over the years, but I would give them all kudos!
January 14, 2019

Very helpful...honest and respectful. They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. The More

by SADDLEHORSE29
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vicari, Chue Lee
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