Heiser Toyota

Salesman was wonderful I was lucky enough to meet up with a great salesman. He was not pushy and he answered all questions. When it came down to actually signing the docum I was lucky enough to meet up with a great salesman. He was not pushy and he answered all questions. When it came down to actually signing the documents, he went above and beyond to help me. I had rented a car from Enterprise and drove it to the dealership. Enterprise refused to pick up the car so Jason L. at Heiser followed me to Enterprise to drop off the car and he drove me back to Heiser to drive my new car home. Everyone was friendly at the dealership. After purchasing the car, Jason followed up with me and offered many times to answer questions I may have no matter when I had them. He spent 45 to 60 minutes with me going over every detail of the car. Going over what every button did and explained all the computer screens. I would highly recommend this dealership and Jason L. More

Informative and professional The sales person was very informative and professional at all times. There was no pressure to purchase a vehicle and the deal was fair for all partie The sales person was very informative and professional at all times. There was no pressure to purchase a vehicle and the deal was fair for all parties involved. I would definitely recommend friends and family to Heiser Toyota. More

Chu is a very exceptional & excellent worker at heiser Excellent Person is Mr.chu & I only come to heiser because he is there . He is very honest person. Otherwise I haven’t any good experience with any ot Excellent Person is Mr.chu & I only come to heiser because he is there . He is very honest person. Otherwise I haven’t any good experience with any other customer service person at heiser More

Excellent New Car Buying Experience Purchased a new Rav4 and was exceptionally surprised with the experience and process. Everyone was friendly and pleasant. All of my questions were a Purchased a new Rav4 and was exceptionally surprised with the experience and process. Everyone was friendly and pleasant. All of my questions were answered and not a pressured experience. More

5000 mile checkup This was my first visit to the service department after purchasing my first Toyota. I had a windsheild wiper replaced. It was a pleasant experience. This was my first visit to the service department after purchasing my first Toyota. I had a windsheild wiper replaced. It was a pleasant experience. More

New Tires After I literally blew open a tire, AAA came and put the spare temporary tire on. Looked like it was time to get new tires so I called Heiser and was After I literally blew open a tire, AAA came and put the spare temporary tire on. Looked like it was time to get new tires so I called Heiser and was able to get my car in immediately and take advantage of a tire sale. Service representatives were very helpful and accommodating. I have recommended Heiser Toyota to my Prius owning friend. They have always done excellent work as I am on my 3rd Toyota product over the years. More

6 month service when I arrive I was seen at my schedule time. Didn't have to wait. After my car was service, Joe explain everything that was done to my car. I would when I arrive I was seen at my schedule time. Didn't have to wait. After my car was service, Joe explain everything that was done to my car. I would definitely be back. More

Awesome and fast service. The blower fan in my Prius was not working, therefore no heat or defrost in mid January...not a good situation. They diagnosed the problem in about 20 The blower fan in my Prius was not working, therefore no heat or defrost in mid January...not a good situation. They diagnosed the problem in about 20 minutes, had to order the part. Recd next day and installed the day after, in 45 minutes...........all under extended warranty i.e. no cost!!!!! Yea, happy, happy me! More

Removal of nail This survey makes no sense. Why do I need a title? They removed a nail from my tire and patched it. This is the third time I have had to have a ti This survey makes no sense. Why do I need a title? They removed a nail from my tire and patched it. This is the third time I have had to have a tire patched because of a nail. I think the tire treads are designed wrong to allow the nails to puncture the tire so easily. More

Fast and efficient Was in and out for a oil change under a hour with tire rotation! Got a free car wash also and waiting room was great. Was in and out for a oil change under a hour with tire rotation! Got a free car wash also and waiting room was great. More