Heiser Toyota

When I started looking at cars, I knew I wanted a Toyota and I wanted to go to a dealer close to home. I met Joe M. on a Saturday morning. He was very friendly and very professional. He was able to answer a and I wanted to go to a dealer close to home. I met Joe M. on a Saturday morning. He was very friendly and very professional. He was able to answer all of my questions and explain what Toyota was offering. He allowed me time to think about it, and was never the "pushy salesman" type and I appreciated that. When the deal was closed and I came to pick up my car, he again was very professional and explained everything I needed to know to drive home my new Corrola. Peter Butler was also very helpful at the closing, going through the mounds of papework and explaining the details clearly. The showroom is excellent, clean and comfortable. I would recommend this dealership and Joe M to others. More

Brett was awesome! He was friendly, patient, and knowlegeable. He did an excellent job of explaining not only the vehicle features but also the services Toyota offers. On the day we picked up our Hi knowlegeable. He did an excellent job of explaining not only the vehicle features but also the services Toyota offers. On the day we picked up our Highlander he was very respectful of our time and very professional but still esay to relate to. We trust Brett that he gave us the best deal possible. I would, and will, highly recommend Brett to future Toyota owners! :) More

The dealership has always delivered friendly, prompt service. The pricing appears reasonable for a dealer. I have bought 2 sets of tires and they were able to get the tires I wanted at a reasonable pr service. The pricing appears reasonable for a dealer. I have bought 2 sets of tires and they were able to get the tires I wanted at a reasonable price. The only minor problems I have had, which did not affect the review, is whether they wash the car before giving it to me after servicing or whether I have to drive it through their car wash. There was another instance when I had a water pump replaced but the new pump was leaking when I returned home. The service manger promptly took care of it by having the car towed back to Heiser and corrected the problem. I do not know if this was caused by a faulty part or by an installation error. I did appreciate the quick response and corrective action. More

The reason this dealer was selected was from information given from USAA. After visiting the dealership, Joe Malinauskas was very professional, friendly, and established rapport with me quickly. This is th given from USAA. After visiting the dealership, Joe Malinauskas was very professional, friendly, and established rapport with me quickly. This is the reason why I chose to buy the car from Heiser Toyota. Joe made this the best car buying experience I've ever had. Thank you! Marlene Stanley More

The service I received on my car was outstanding. The garage and waiting area are the best I have ever experienced in this business. The service tech offered a loaner car without me having to ask if one garage and waiting area are the best I have ever experienced in this business. The service tech offered a loaner car without me having to ask if one was available for an overnight auto repair. the car was ready as promised at the designated time. I would return to Heiser for any service needs. More

I purchased two cars in a week from Heiser becuase of their friendly sales staff and their fair pricing on my trade-ins, new purchases and financing packages. In the last 5 years, I have purchased 4 cars their friendly sales staff and their fair pricing on my trade-ins, new purchases and financing packages. In the last 5 years, I have purchased 4 cars and have dealt with Mr. James Hicks on all of those deals. He is very honest and makes the whole process easy and enjoyable. Their service department is timely, professional, and always aiming to please. I bought my first car in 1984 from Heiser and I don't plan on going anywhere else. More

I have purchased two cars from Heiser and each time it was a great experience. Bill was a no nonsense guy, did what I requested of him and made the entire experience great. Most of the deal was done e-m was a great experience. Bill was a no nonsense guy, did what I requested of him and made the entire experience great. Most of the deal was done e-mail to save time. They made it work for what I needed. More

I walked into the dealership and was immediately greeted with a smile and taken care of. All employees went above and beyond any expectation I had. I was taken care of by the best. My whole experience at th with a smile and taken care of. All employees went above and beyond any expectation I had. I was taken care of by the best. My whole experience at the dealership really made me feel important. Everyone, including the cashier, was so friendly! I definately would reccomend this dealership and I would come back again. Thank you SO much!! More

This dealer performs excellent timely service with staff who strive to make your visit the best possible. They include a free car wash after the service visit. This last time they had it washed for me on pi who strive to make your visit the best possible. They include a free car wash after the service visit. This last time they had it washed for me on pickup More

Reason for visit: I'd like to select both service & new sales. Bought vehicle new AND also service vehicle at Heiser. Heiser is the best dealership I have dealt with in my almost 40 years of buying & new sales. Bought vehicle new AND also service vehicle at Heiser. Heiser is the best dealership I have dealt with in my almost 40 years of buying vehicles for myself and my company. Great communicators, scheduling service is easy, pulling into the garage you are greeted and assisted right away, go inside to check in, staff keeps you updated in the progress of your vehicle. Staff is always clear about what they're doing with the vehicle & why. I've had my Toyota Sienna about 3-4 years, absolutely no servicing issues -- never stranded alongside the road. Only had to do standard maintenance for how many miles is on it (I already have approx. 80,000 miles on it) and a couple of flat tires over the years. Prices good, get in & out pretty quickly. If you have something that takes time, they'll shuttle you to your job & come and get you later, when your vehicle is done. A couple of times over the years, I dropped in without an appointment and was treated very well. Staff is always friendly & efficient. Waiting room is decent while you wait for an oil change, TV, comfy couches/chairs, high tables to work on your laptop; clean bathroom; some complimentary beverages in the waiting room. Everyone is helpful & polite. I'll never go anywhere else now that I've found them. More