Heiser Toyota

Free Service left Scratch Marks on my brand new Toyota I just bought the brand new Toyota Highlander XLE (September, 2014), and yesterday (3/21/2015) was my first scheduled free service @Heiser location. I just bought the brand new Toyota Highlander XLE (September, 2014), and yesterday (3/21/2015) was my first scheduled free service @Heiser location. Surprisingly, after the service I have discovered scratch marks on my vehicle body, not sure is it during their service process or their Free-Car wash -- resulted into these scratch marks. This is something -- really makes us extremely sad, as this is an expensive, brand new vehicles and I am sure no one like to see any scratch mark on it's body! Any suggestions? : SubrataM@Outlook.com and my #:315.708.6414 More

Excellent Experience at Heiser. Got good deal and good finance option. Donnie spoke very well and explained about the vehicle in detail. We got delivery of vehicle on tim at Heiser. Got good deal and good finance option. Donnie spoke very well and explained about the vehicle in detail. We got delivery of vehicle on time. More

A wonderful salesman We were beginning to look for a minivan for our growing family. Donnie Her was specifically recommended to me by a family member as a knowledgeable, h We were beginning to look for a minivan for our growing family. Donnie Her was specifically recommended to me by a family member as a knowledgeable, helpful, "no pressure" salesman. So when my wife saw a Chrysler minivan online at Heiser I knew who to call. Donnie was a top notch salesman, and helped us nail down a great vehicle at a great price, and quickly too! He even pointed out negative points in addition to positive things about the vehicle so we would not be surprised by anything. Once we got toward the end of the process Frank was a great help with his advice concerning Service Agreements as well. I would definitely recommend Donnie for anyone looking for a car. More

Great experience, great price My wife and I were shopping for a 2009 Toyota Sienna. We found one at Heiser Toyota from autotrader.com. We drove 2 hours to take a look at it. I m My wife and I were shopping for a 2009 Toyota Sienna. We found one at Heiser Toyota from autotrader.com. We drove 2 hours to take a look at it. I made an appointment with Donnie Her. He met us at the door. He was a pleasant and likeable salesman to work with. We didn't sense a great deal of pressure to buy the van. Donnie made points with us when we told him that we were committed to looking at another van at a dealership next door--and he let us out of the dealership. His sales manager offered us a $500 price drop from the price listed on autotrader. This offer wasn't one of those "take it now or it is off the table if you walk out the door" deals. We had a completely different experience at the dealership across the street. The van we wanted to see was already sold, but that salesman kept trying to push vehicles we weren't interested in. It made our decision really easy. We called Donnie right back to close the deal. We didn't even counter offer the $500 price reduction that was offered, because it was the best price we found within 100 miles from our home. The van we bought from Heiser was in excellent shape. The exterior was like new (1 small paint ship on the driver door). The interior was spotless. My wife hasn't let me drive this van since we bought it. We would highly recommend Heiser Toyota. Donnie Her was a great car salesman to work with. More

Just what I had hoped for! After a horrendous car accident totaled my xB, I wanted to replace it. I previewed Heiser a year and a half ago, just checking out their sales techniq After a horrendous car accident totaled my xB, I wanted to replace it. I previewed Heiser a year and a half ago, just checking out their sales techniques and customer service skills. I kept checking in and finally bought a 2014 xB, just before they became a rarity, a month ago. I was completely thrilled with the service I received from Roger Droukas. He was absolutely wonderful to my son and I. I had preapproval from my bank, but Liz called me up and said that she wanted to get me a better rate. She did! The whole paperwork process was easy, efficient, and enjoyable with Frank! His elocution and humor was very appreciated. I will enthusiastically recommend Roger and the Hesier team to anyone! More

hunting for a family car as i walk into da dealership this bright young man opens the door for me and ask me if i need it help or if i knew who i was looking for, wich i thoug as i walk into da dealership this bright young man opens the door for me and ask me if i need it help or if i knew who i was looking for, wich i thought was very nice of him, and i told him that he was the one i wanted to talk too and from that point on he was very polite and proffesional like some who knew what he was doing, and it all went very smooth. More

Can't go wrong with Toyota Donnie was very helpful in getting the car I wanted in a short period time. He went over all of my options and I am very happy with the decision I mad Donnie was very helpful in getting the car I wanted in a short period time. He went over all of my options and I am very happy with the decision I made with buying another Toyota car. More

Staff that you can Trust David Priddy was instrumental in assisting me with the purchase of a used Lexus. David did the research and review of the vehicles that I asked about David Priddy was instrumental in assisting me with the purchase of a used Lexus. David did the research and review of the vehicles that I asked about as I travel quite a bit and was out of town. David then connected me with Roger Droukas who took over the process. Roger was always available for the many many questions that I had!!! Even at one point I reached out to Lis Arendorfer with additional financial questions which were all answered promptly. During the actual purchase of the vehicle, Frank Balderston provided a stream-line process to finalize all paperwork. All in all, Heiser has a great and professional team and met my expectations at all times. Thank you very much to David & Roger for all they did and pulling in the other staff as needed. Happy Holidays to all!!!! More

Friendly - No High Pressure Sales We visited the dealership many times before making our final decision. We never felt pressured to purchase and they did not constantly contact us to c We visited the dealership many times before making our final decision. We never felt pressured to purchase and they did not constantly contact us to come back and make a deal. The best car purchasing experience I have ever had. They are very willing to work with you to get the vehicle you want and stay within your budget. More

Great Experience w/Donnie! From the initial e-mail response, to the first test drive, to the time I left the lot in my new SUV, Donnie provided tremendous customer service and d From the initial e-mail response, to the first test drive, to the time I left the lot in my new SUV, Donnie provided tremendous customer service and displayed a willingness to partner with me to make sure the transaction was fair to both parties (I like to think I got the better end of the deal though... ;). I could tell you about how much I love my 4Runner, but in reality I have the engineers and designers of Toyota to thank for that. What I want to tell everyone about is Donnie. Whether you're shopping for a new car, appliances or home; you'll encounter all types of sales people. Donnie isn't your run of the mill sales person looking to put you in the first car you express interest in. He's the type of sales person that will work relentlessly to ensure you're satisfied with the vehicle and then does what it takes to strike a fair deal. Donnie's willingness to partner is what earned him my business. For that, I'd like to thank the entire Heiser Toyota team that worked on my transaction but Donnie definitely deserves a special shout out. More