Heiser Toyota

Very friendly and knows products Very helpful on vehicles they have in stock and can find one for you if needed. Sales people are all very friendly. They all know the vehicles and Very helpful on vehicles they have in stock and can find one for you if needed. Sales people are all very friendly. They all know the vehicles and features extremely well. More

Fast and easy . No hidden costs. This was a 95,000 mile service and it was completely covered by our purchase agreement. The final charge was $0. Nice! . No hidden costs. This was a 95,000 mile service and it was completely covered by our purchase agreement. The final charge was $0. Nice! More

Quick and easy repairs I had a leak in one tire on a new car. Turns out I had picked up a nail, so they fixed it quickly and got me going again. I had a leak in one tire on a new car. Turns out I had picked up a nail, so they fixed it quickly and got me going again. More

quick and easy Needed to get a new truck in one day. They pulled together a couple trucks that fit my profile. Had them in an interior bay to inspect on a freezing d Needed to get a new truck in one day. They pulled together a couple trucks that fit my profile. Had them in an interior bay to inspect on a freezing day. Everything went smoothly. Everyone I encountered was friendly and professional. Nicest waiting area I've ever seen. More

Fair price after plenty of research and haggling This was my 4th vehicle purchased from Heiser Toyota in 7 years. After that much loyalty, a good amount of haggling with the sales manager was require This was my 4th vehicle purchased from Heiser Toyota in 7 years. After that much loyalty, a good amount of haggling with the sales manager was required to get the price down to what other dealers in IL were offering. My salesman every time is James Hicks. Stand up guy, straight shooter, honest. He is why I keep coming back. More

Excellent service I have used Heiser for many years and have always been satisfied. The car is ready when promised and the explanation of work done is clear. I have used Heiser for many years and have always been satisfied. The car is ready when promised and the explanation of work done is clear. More

Great service! I had running boards added to my new Toyota Tacoma. I was greeted immediately and work was done quickly and to my satisfaction. My salesman, James H I had running boards added to my new Toyota Tacoma. I was greeted immediately and work was done quickly and to my satisfaction. My salesman, James Hicks, came over and greeted me. Asked how I liked my truck and later showed me why the key wouldn't operate when I tried to turn it. (I had inadvertently locked the steering wheel.) All is well! More

professional prompt and comprehensive I always have a great experience with Heiser! Everyone is pleasant and professional and the environment is very upbeat and positive! I don't mind wa I always have a great experience with Heiser! Everyone is pleasant and professional and the environment is very upbeat and positive! I don't mind waiting for my vehicle because of how well maintained the facilities are and the friendliness of the staff! More

Excellent We were very pleased with our experience. The adviser, Chu Lee, suggested servicing needed because of our low mileage. He also handled our Emission We were very pleased with our experience. The adviser, Chu Lee, suggested servicing needed because of our low mileage. He also handled our Emission Test. He was very courteous and efficient. We arrived early and he took us in early. Both my wife and I were very impressed with him. It was a sloppy day outside and the streets were slushy. Service department even washed our car and cleaned the inside. We hardly recognized it! More

Another enjoyable experience. Service was prompt, courteous, and complete. I always enjoy the trip to Heiser. Your customer waiting area is great. Keep the popcorn warm and popping Service was prompt, courteous, and complete. I always enjoy the trip to Heiser. Your customer waiting area is great. Keep the popcorn warm and popping! More