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Heiser Toyota

Milwaukee, WI

4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

April 23, 2026

This was my first experience working with Heiser Toyota and found Roger and the staff very helpful and informative, and would recommend Heiser to anyone looking for a Toyota, More

by jmnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2026

They are professional,they communicate well with the customers regarding the work being done on their vehicle and the representatives of Toyota are always happy to help and answer questions More

by SPEARSTANISHA
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 23, 2026

Excellent service There are no other words for me to say Optimal services Noone else can compare More

by SPEARSTANISHA
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
April 22, 2026

James Hicks III made my car buying experience the most easiest and stress-free Experience. I would recommend him to anyone. He took time to answer all of my questions. He worked with me to find something More

by sweet908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2026

I had an excellent experience at this dealership. James Hicks was amazing. I would recommend him to anyone. He was very understanding and took as much time as he needed with me to explain the in's an More

by sweet908
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
April 22, 2026

Kevin Cameron very polite, knowledgeable, answered all my questions every thing went very well great. More

by Ron S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin was polite, knowledgeable, and made your Lexus IS 300 service go smoothly. Thank you for sharing your kind words. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 21, 2026

Tom was helpful and professional in going over required work, service time quite short about 40 minutes More

by GAULOUSE
Recommend Dealer
Yes
Employees Worked With
5
April 21, 2026

Good experience Mike was very helpful when I got there. Explained to me what deals what's going on since it's my first time being there, which was good so now I know where to get tires from. More

by raguerochristian
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 20, 2026

He was wonderful, very efficient He was wonderful, very efficient. Answering all questions I had and explaining so I understand More

by kenisharuss
Recommend Dealer
Yes
Employees Worked With
Joseph K
April 20, 2026

It was like a breeze. I enjoyed the waiting area and complimentary car wash. Thank you! More

by ALIOSHA_ALIONA
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Apr 20, 2026 -

Heiser Toyota responded

Thank you for sharing that your visit was effortless and that our waiting area and complimentary car wash enhanced your service experience. It’s great to know your Toyota Corolla Hybrid received attentive care without delay. We look forward to welcoming you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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