Back

Heiser Toyota

Milwaukee, WI

4.7
6,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 6,856 reviews

April 03, 2024

They treated me very well, excellent, good job I was very fascinated with the work and the attention More

by bisonotorres30
Recommend Dealer
Yes
Employees Worked With
I work with Jason
Apr 04, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2024

they are very nice. They have good customer service Jason is very good customer service, friendly and respectful. More

by bisonotorres30
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
Apr 04, 2024 -

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Jakub was able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 02, 2024

All in all, good, but waiting a little long then i should with out know what going no with my car More

by homephone20
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Apr 02, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 02, 2024

Very happy with my 30,000 mile oilchg Love my Camry Has been a great rental 2nd one we've had More

by joannebrockhaus73
Recommend Dealer
Yes
Employees Worked With
Don't remember his name Front desk man loves cigars
Jul 05, 2024 -

Heiser Toyota responded

It has been a pleasure serving you, Joanne. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2024

This is my third lease with Heiser. I live near Madison, but it's been worth the trip every time! More

by g3odeman
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
Jul 05, 2024 -

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your lease! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 01, 2024

Wonderful and fast no problems I had a wonderful experience they offered me drinks while I waited they was professional and really quick I'm happy with my overall experience. Thank you.???? I will b More

by Nikita.rodgers74
Recommend Dealer
Yes
Apr 02, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business, Nikita, and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2024

I received service on my existing vehicle and also looked at used ones. Both people provided great service without pushing things I felt I did not need. More

by MR.PINK51
Recommend Dealer
Yes
Employees Worked With
Amanda and Toyota Tom
Apr 02, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2024

While there was an initial backlog when I arrived ( I had an appointment, I assume some of the others were walk- ins ) they handled me efficiently when it was my turn, and the service department completed th More

by rustyedge_cfc
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Apr 02, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 31, 2024

I had some concerns about noise in the dashboard. Chris took the car for a test drive and discovered it was my garage door opener rattling. Very courteous and professional. More

by GUDM44
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
Mar 31, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 31, 2024

Kept me informed and discussed my options Check out was efficient and phone calls kept me informed of the progress log my vehicle More

by levells
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 31, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

...
58
...