Heiser Toyota

Newspaper Service rep was VERY informative and detailed in her explanation. Daily newspaper would be nice for waiting area. Ladies in cashier area were very ple Service rep was VERY informative and detailed in her explanation. Daily newspaper would be nice for waiting area. Ladies in cashier area were very pleasant as was the lady at the solo desk near the door. More

James has worked with my family for years. He is exceptional in what he does for his customers....Thats why we always come back to him. Heiser Toyota’s serv has worked with my family for years. He is exceptional in what he does for his customers....Thats why we always come back to him. Heiser Toyota’s service department has been excellent as well. Wouldn’t work with anyone else. More

service poor greeting waited at least 10 minutes for some to ask what I was there for. dana was great. From that point on it was great. poor greeting waited at least 10 minutes for some to ask what I was there for. dana was great. From that point on it was great. More

Love Toyota : This is your place to go I went to other dealerships in the area and I felt that people are so much into the selling for their cars that they fail to give personal attention a I went to other dealerships in the area and I felt that people are so much into the selling for their cars that they fail to give personal attention and respect to the customer. At the other locations, spending 5 more minutes with the customer is like loosing business for their sales team. This place is definitely not a fish market, like others in the area, and much more respectable place compared to other places in the town. More

2019 Highlander Overall great experience for someone who hates the car buying process. Easy to deal with Salesperson, Finance department. Second new vehicle purchas Overall great experience for someone who hates the car buying process. Easy to deal with Salesperson, Finance department. Second new vehicle purchase at this location and have been satisfied both times. Will definitely return again. More

Awesome Serviceman This was the second time I have been fortunate enough to have the same serviceman help me. I certainly hope management passes on how awesome he is to This was the second time I have been fortunate enough to have the same serviceman help me. I certainly hope management passes on how awesome he is to him. More

Problem not solved I keep mentioning a clunk in the rear end and continue to get told that they find nothing. they take if for a short ride and don't notice it. I want I keep mentioning a clunk in the rear end and continue to get told that they find nothing. they take if for a short ride and don't notice it. I want to leave it for a day and have them test drive it multiple times or go with me so that they can hear it. Chue suggested that I bring it back again if I hear it but how many more times do I need to do this? More

Recall. Bob checked my car in. He was knowledgeable and professional. He made sure that my car was also checked over for an overall review. Give him 10 stars Bob checked my car in. He was knowledgeable and professional. He made sure that my car was also checked over for an overall review. Give him 10 stars More

Nailed it Very happy with Heiser Toyota! Just had new tires placed on my car, taking kids to school and tire pressure gauge went off. Stopped to check tires an Very happy with Heiser Toyota! Just had new tires placed on my car, taking kids to school and tire pressure gauge went off. Stopped to check tires and found a nail sticking out in the sidewalk of my tire. Remembered that the tires came with roadside hazards. Called Heiser and they told me to come in. Came in and got replacement tire More

Great customer service I am always impressed with the customer service when I bring my car in for maintenance. Shout out to Chue Lee for going the extra mile and contacting I am always impressed with the customer service when I bring my car in for maintenance. Shout out to Chue Lee for going the extra mile and contacting Toyota to see if they would cover a part for my car. He is always friendly and helpful. I like that you can pull in with low tire pressure and they take care of you on the spot. The waiting room is comfortable and offers drinks and snacks. More