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Heiser Toyota

Milwaukee, WI

4.7
6,602 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,602 reviews

March 13, 2019

Safety recall. I came in for a safety recall appointment and was told that I would have a two-hour wait. I was pleasantly surprised that it took just one hour. More

by BARBARAJBEHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent was very kind, efficient, and great!
March 12, 2019

Putting on the Brakes Very accommodating and friendly. Knew a good job would be done from previous service visits. Asked if I had any questions to make sure I understood More

by CATHERINE.NELSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chue Lee, Dana Schilz
March 12, 2019

Awesome Service was great. Wait was a little long but overall pretty satisfied. Taking car back for an oil change in a few weeks. Thank you More

by DEWEY8462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 11, 2019

Regular maintenance and new tires. Bob is always fast and friendly. This is absolutely hands down the most professional service I have ever received. I purchased a pre paid maintenance More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
March 09, 2019

Great service but were running behind Joe in the service department was fantastic. I had an appointment and checked in quickly but informed they were running behind. I had my infant son wi More

by AHAVAICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2019

Al Hussain is the best!! Al Hussain has helped our family in purchasing cars for decades! We trust him more than anyone and will continue to do business with Heiser Toyota fo More

by Mike Peck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahat
March 09, 2019

Great, but a few question It seems like every time I come in I get charged for something different. While the service is always amazing and the people are so nice, it raises q More

by andrew_bsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
March 07, 2019

Great experience Thank you James for taking the time to show me all of the options this car has to offer. I love driving my new car. More

by Nickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2019

Great service from Heiser! Very good experience at Heiser Toyota's Service Center! I was taken care of in a timely fashion, with details provided as far as the work that was per More

by FWBARTELT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
March 07, 2019

Excellent Service My experience at the 5,000, 10,000 and 15,000 service interval has been excellent. I especially like the printed car care results for each visit. Th More

by MIATA03DON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
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