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Heiser Toyota

Milwaukee, WI

4.7
7,438 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,438 reviews

December 02, 2020

I found this dealership to be very helpful and friendly! Everyone was extremely knowledgeable. The also have a wonderful inventory. I will be recommending this team to others. More

by HAYDEN.BARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Heiser Toyota responded

Dear Barb, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 02, 2020

So happy with my experience leasing a new vehicle! I had spent the entire morning at a different dealership running the exact same deals & looking at the exact same car only to constantly hear "well, we can More

by MirandaLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee
Dec 08, 2020 -

Heiser Toyota responded

Dear Miranda, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2020

We came across Heiser Toyota while doing a dealer search. Living an hour away we took the chance and checked them out. We are new to the Toyota brand and couldn't be happier. Excellent staff! Al Hussain More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran Filipovic
Dec 02, 2020 -

Heiser Toyota responded

Dear Sara, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Toyota Camry!

November 29, 2020

Al Hussain was wonderful to work with. He took his time with me and made sure I was comfortable with my purchase. The dealership is beautiful and everyone I intereacted with was very nice. More

by kalloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Al and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 28, 2020

Can't say enough about Lorri. Friendly,courteous and a great sense of humor.Spent a bit more than expected,but it made sense in the end. 🙂 More

by jburdick50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran Filipovic
Dec 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Lorri and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 27, 2020

Excellent service, good and clear communications about my needs. Friendly environment over all. The service and dealer departments send regular information about services and available price deals about new More

by TSEBAOT.HAILEMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Vincent and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 27, 2020

Chad Covert and Vincent Lor took excellent care of my car after losing my keys! Thank you for the speedy service to get me back on the road!! More

by JOE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Joe, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 26, 2020

Had my car in the department for four weeks. Took quite a long time for them to diagnose the problem. However Vincent communicated with me regularly and could not have been more clear and helpful. I was give More

by Sue
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Sue, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with Vincent and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 26, 2020

This dealership continues to impress. Flawless customer service, and friendly staff. Forever a fan & customer. Kudos to the training staff of the individuals I had the pleasure of working with. More

by GRINCHMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Chad and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 26, 2020

Bought our RAV 4 a little less than a year ago, and now getting mixed messages on what was specifically covered by the scratch protection plan. Otherwise, excellent service at Heiser. I rarely go anywher More

by GEBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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