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Heiser Toyota

Milwaukee, WI

4.7
8,186 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,186 reviews

August 10, 2026

Since purchasing our vehicle, we have received good service from the dealership. We can't say it enough- thank you for everything ??. More

by vneal0924
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
August 09, 2026

Very good and thorough Everything was explained in great detail and the experience was painless More

by bernsteinyocheved
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Aug 09, 2026 -

Heiser Toyota responded

Your mention of our detailed explanations and the painless process highlights how our sales team approaches each purchase. Knowing that buying your used RAV4 felt seamless is rewarding. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 07, 2026

The job was done quickly. The job was also done professinally I liked that I saw a video on what was done More

by harryvang10
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 07, 2026 -

Heiser Toyota responded

Knowing the service on your Toyota Tundra was efficient and thorough means a lot to our service team. We’re pleased the video walk-through gave you clear insight into the work. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 07, 2026

Quick and straight forward Nate was great, gave me all the right information and got me what o needed done. More

by harryvang10
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Aug 07, 2026 -

Heiser Toyota responded

Hearing that your service appointment was quick and straightforward means a lot to our service team. We’re pleased Nathaniel could provide the information you needed and efficiently complete the work on your Toyota Tundra. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 07, 2026

The service team was prompt, polite, and thorough. The team was friendly and professional as well. More

by KMUELLE3
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Aug 07, 2026 -

Heiser Toyota responded

Knowing our team’s timely, courteous, and detailed work on your Highlander met your expectations means a great deal to our service department. We’re glad your service visit felt both welcoming and professional. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 07, 2026

Fast service. Very knowledgeable. Nice people. Will bring my car back there for service soon. More

by Larson2john
Recommend Dealer
Yes
Employees Worked With
Joe in service
Aug 07, 2026 -

Heiser Toyota responded

We’re glad your visit was handled quickly by our knowledgeable and friendly staff. We look forward to servicing your RAV4 Hybrid again soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 06, 2026

Lorri was beyond exceptional to work with! Jorgo was amazing as well! Thank you! I especially enjoyed how easy and effortless Lorri made the process go. She definitely made me feel like a prio More

by foxyroxy962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

I am happy the issues that were resolved with my vehicles recall, but an item in my vehicle was damaged and I have not had any contact with anyone after I made them aware of the issue. More

by johnslila1667
Recommend Dealer
No
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Aug 05, 2026 -

johnslila1667 responded

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August 05, 2026

Mike was great to work with! He was friendly, respectful & clearly communicated with me from start to finish. I never felt pressured into more services or repairs than I needed. More

by Miranda Wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Heiser Toyota responded

Your comment about Michael keeping you informed throughout the process highlights how our service team aims for transparency. Knowing you never felt pressured into extra repairs means a lot to us. We look forward to caring for your Toyota Prius c again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

August 05, 2026

Michael was incredible from start to finish -- communicative and honest. I had a great experience from start to finish. More

by pickartmax
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Aug 05, 2026 -

Heiser Toyota responded

Knowing that Michael’s clear communication and honesty resonated means a lot to our service team. We’re pleased we could keep you informed every step of the service on your Camry. Thank you for sharing your experience and for the five-star rating. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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