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Heiser Toyota
Milwaukee, WI
7,197 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,197 reviews
Verified Customer
October 31, 2024
Service writers were nice and informative. I was able to get the information needed to make a good decision on maintenance. I was able to get the information needed to make a good decision on maintenance. More
by rwmson77
October 31, 2024
Service was performed in a timely fashion. The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discount The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discounts were applied to service bill by the service provider automatically. Price for service was very reasonable. More
by JOE.YOVICH
October 31, 2024
The dealership was clean and informative. I had a service and work completed due to mileage. The service coordinator did a very nice job explaining the need maintenance. I had a service and work completed due to mileage. The service coordinator did a very nice job explaining the need maintenance. More
by dstewartjr2001
Employees Worked With
Christopher Dixon
October 31, 2024
Working with Al at Heiser Toyota is always a great experience. He’s helpful and makes the process so much easier when buying or trading in a car. He’s very passionate about his job and it shows. I alw experience. He’s helpful and makes the process so much easier when buying or trading in a car. He’s very passionate about his job and it shows. I always enjoy working with him. Everyone at Heiser is awesome. Thanks for making the car buying experience so pleasant and fun. More
by Triepel2005
October 31, 2024
Altaf stayed on top of my factory order that ended up taking quite some time. He is so personable, professional and helpful. Really a class act in a world where many car dealers are obviously only intere taking quite some time. He is so personable, professional and helpful. Really a class act in a world where many car dealers are obviously only interested in the highest dollar sale. Thanks Al! More
by Damonhed
Employees Worked With
October 30, 2024
Easy to negotiate though I paid a little more and it was acceptable for me. acceptable for me. More
by r_koduri
October 30, 2024
The dealer performed routine maintenance and inspection as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight fr as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight from auto to off and failed to switch it back. This created a dangerous situation and could have resulted in an accident. I'm a little concerned they did not set the lights back to auto. More
by fehl_mark
Employees Worked With
