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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,316 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,316 reviews

October 27, 2026

Excellent service The staff was very respectful n worked in timely manner. Staffs was also friendly More

by Pamlae028
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
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Oct 27, 2026 -

Heiser Toyota responded

We're happy the service on your Toyota 4Runner was handled promptly and that our team made you feel welcome and valued. Thank you for the five-star rating! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 24, 2026

Kevin cares about the customer 100% and he stepped up and helped me and made sure I was satisfied before I left when no one else did More

by houseofvines
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Oct 25, 2026 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 24, 2026

Nate did a great job communicating, keeping me informed on status of the repair, and billing. More

by stevegahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeseph Kuckuk
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Oct 24, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 24, 2026

Service manager, Joe Kuckuk was very accomodating and professional. Joe acknowledged me within a couple of minutes of my arrival. More

by CBRUNAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 23, 2026

Tom was helpful in explaining what my car needed. He was friendly and knowledgeable about the services More

by alan.barnha
Recommend Dealer
Yes
Employees Worked With
Tom
Print
Oct 23, 2026 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 23, 2026

Explained the services we needed. Gave us a timeline Nate was professional and knowledgeable. Great guy! More

by EPsgramma
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Print
Oct 23, 2026 -

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 23, 2026

The dealership is great , thorough and attentive Everyone there is great , from the cashier to the mechanics and customer service. More

by lavettemiller31
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Print
Oct 23, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 22, 2026

Vincent is amazing and easy to work with. Always very welcoming and knowledgeable. Thank you More

by MOUAPHANA
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
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Oct 22, 2026 -

Heiser Toyota responded

We’re glad Vincent made your Toyota Camry Hybrid service visit effortless and welcoming. Knowing you found him so knowledgeable is rewarding for our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 22, 2026

The service was fast. Every person was super. Great service Great service Great service Great service More

by zmhende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Stamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Heiser Toyota responded

We’re glad the service on your Scion xB was quick and our team was attentive throughout. Hearing you found our staff friendly and efficient means a lot to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 22, 2026

Great and Easy Service got me in and out. I would recommend to anyone who needs service. More

by vontetru2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Heiser Toyota responded

Knowing the service visit was efficient from start to finish is rewarding. Hearing you’d recommend us means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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