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Heiser Toyota
Milwaukee, WI
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,250 reviews
September 23, 2026
I have been leasing cars from Heiser and Al has been my rep all of that time. He makes the leasing process easy. rep all of that time. He makes the leasing process easy. More
by Prius Driver
Employees Worked With
September 22, 2026
Even though the care of the car was good, the video was sent to me at home, not to my husband who was waiting. The tech never asked if we wanted a battery and didn't ask my husband or the salesman. I sent sent to me at home, not to my husband who was waiting. The tech never asked if we wanted a battery and didn't ask my husband or the salesman. I sent the video to my husband. So my husband had to ask the salesman and then find the technician to say yes to put a battery in and it took another 45 minutes. More
by kkaleta1977
Verified CustomerSeptember 22, 2026
One of the most pleasant experiences I've had at a dealer. Used car buying process was quick and painless. Everyone was helpful, but Al in particular was great. dealer. Used car buying process was quick and painless. Everyone was helpful, but Al in particular was great. More
by alexander.j.boston
September 22, 2026
Very good Prompt service with excellent customer care and knowledgeable service personnel They offered me transportation if needed knowledgeable service personnel They offered me transportation if needed More
by mpbartsch
September 22, 2026
Michael and the rest of the team were absolutely wonderful- accommodating, timely and successful. Job well done! wonderful- accommodating, timely and successful. Job well done! More
by hillsa1
September 22, 2026
Very pleased with the service very reasonable price. Would recommend the car wash is a plus after your service Would recommend the car wash is a plus after your service More
by NIGEL0234
Employees Worked With
September 22, 2026
James is very professional, courteous, and genuinely helpful. He is a very responsive communicator, and makes sure your questions are answered by following up with prompt and accurate responses. helpful. He is a very responsive communicator, and makes sure your questions are answered by following up with prompt and accurate responses. More
by bjohnson
Employees Worked With
September 22, 2026
Just got a 2018 Camry and I wanna thank Heiser Toyota and Al Hussain as I fall more in love with car every day. Made it very easy and clear all along the way for getting my car and Al is a great personality Al Hussain as I fall more in love with car every day. Made it very easy and clear all along the way for getting my car and Al is a great personality in the dealership. If I had to work with another salesman, i would definitely want him again. More
by tbeto2006
September 22, 2026
I have the most excellent experience at Heiser. I give Kevin 100% Stars Kevin was the best customer service I had in my service at Heiser Toyota. I give Kevin 100% Stars Kevin was the best customer service I had in my service at Heiser Toyota. More
by LVELOZ20002000
