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Heiser Toyota
Milwaukee, WI
8,103 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,103 reviews
July 17, 2026
Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More
by MDION0
Verified Customer
July 17, 2026
Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. me an accurate timeline. He was very friendly and helpful. More
by MDION0
July 16, 2026
I had the oil changed, tires rotated, sensor replaced, a minor dent fixed and detailed. Heiser came to my office picked up my truck and gave me a vehicle while my truck was being worked on.everything was do minor dent fixed and detailed. Heiser came to my office picked up my truck and gave me a vehicle while my truck was being worked on.everything was done in the time frame they told me. Heiser did an EXCELLENT job on everything. Thank You Heiser. More
by OMDOCOM
Employees Worked With
Joe in service did a GREAT job.
July 15, 2026
Excellent service I absolutely loved the customer service and the excellent work done on my truck and the excellent work done on my truck More
by markyereyes
July 15, 2026
Joe and Kevin were honest about the needed repairs to my vehicle. The repairs were completed quickly and I'm very happy with the service. vehicle. The repairs were completed quickly and I'm very happy with the service. More
by dcmcmanus1967
July 15, 2026
Always very honest about necessary repairs Very open and honest about necessary repairs and repairs that can wait honest about necessary repairs and repairs that can wait More
by PJ0427
July 15, 2026
Fantastic service - quick, easy and comprehensive. Such a pleasure! Fantastic service - quick, easy and comprehensive. Such a pleasure to be treated with respect and a smile!! Such a pleasure! Fantastic service - quick, easy and comprehensive. Such a pleasure to be treated with respect and a smile!! More
by kirk.bailey0
July 15, 2026
Pleasant environment, prompt service, really liked the new video inspection provided. Tom did a great job helping me determine what services were necessary. new video inspection provided. Tom did a great job helping me determine what services were necessary. More
by LLOYD_CONNIE
Employees Worked With
Tom
July 15, 2026
The entire experience was delightful. All staff that I came in contact with were very friendly and helpful and answered any questions I had and made sure weeks after had followed up with All staff that I came in contact with were very friendly and helpful and answered any questions I had and made sure weeks after had followed up with me to make sure the vehicle I purchased was still loved by its owner and shared contact information in case anything may surface in the future, but overall had a pleasant experience and would recommend to others! Much appreciated and thank you to all the staff at Heiser Toyota and special shout out and thanks to Tony Avello for his recommendation and referral. More
by borucki222
Employees Worked With
Other Employees :
Gene Vicari (friends of Tony Avello) (set up the Vehicle purchase with all the right people and made experience run, smooth and efficient and drove off the lot in less than two hours.) thank you Gene 🙂
July 14, 2026
Heiser Toyota has routinely provided fast, friendly, and expert service for my Toyota Crown. I'd not used Heiser for my Toyota service needs till we purchased our 26 Crown, and the 3 times I've been in for expert service for my Toyota Crown. I'd not used Heiser for my Toyota service needs till we purchased our 26 Crown, and the 3 times I've been in for service, I've been very impressed with the cleanliness of the entire service area, waiting area, and restrooms, as well as the friendliness and helpfulness of all the staff I've encountered. More
by ferrante.amie
Employees Worked With
