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Heiser Toyota

Milwaukee, WI

4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,957 reviews

May 05, 2026

I was treated well, service complete ,attendees, very curtious.maybe next time they could check ,windshield wipers and fluids. Otherwise quite satisfied, thanks! More

by FAT67BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte LeFlore
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 05, 2026

I'm always welcomed with open arms from Heiser. My favorite mechanic is Issac Martinez. I know that I'm in great hands with his recommendations and work. Additionally, Michael and the other frontli More

by LuvToyotas
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
May 04, 2026

Kevin deserves an award for his attention to detail and willingness to go above and beyond for the customers. He also has good communication with updates on your vehicle. Thank you for making the service More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin’s thorough care and timely updates made your Toyota RAV4 service simple. We’re pleased the process was smooth and clear. Thank you for sharing your experience with us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 04, 2026

Probably the best dealership experience I've ever had. Honest, upfront, willing to accommodate. Every time I leave, my vehicle feels better than it did going in More

by NMELLIS83
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
May 04, 2026 -

Heiser Toyota responded

It’s fantastic to hear that our team keeps your Tundra running better after each visit. Michael will be pleased to know you found us honest and accommodating. Thank you for trusting us with your Toyota, and we look forward to helping you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 04, 2026

Darrin is an excellent salesman he is patient and he gets the job done and efficiently More

by takaraross21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

I know the work will be done professionally. The staff is also very friendly and knowledgeable. More

by CZARNECKI10
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
May 03, 2026

I really enjoyed my interaction with Shahat. He was very professional and catered to our needs. The level of service of I had to rate on a scale from 1-10 is 100, truly outstanding employee.i ha More

by fatma.saad.isawi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026

The service was terrific, the new car a thrill! James was friendly, helpful, and informative. More

by rink.cravats.9z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Heiser Toyota responded

What a joy to hear James made your visit friendly and informative and that your new Toyota is such a thrill to drive. Enjoy every moment behind the wheel. We appreciate your five-star feedback and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

Everyone is efficient and easy to work with. I’ll continue to rely on Heiser for all my driving needs. More

by EAMESS1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Heiser Toyota responded

Thank you for the perfect rating and for choosing us for your Toyota needs. We’re pleased you found the process efficient and straightforward. We look forward to supporting you with all your driving needs going forward. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 03, 2026

After much research we purchased out new Toyota at Heiser. We are thoroughly pleased. Honest, straightforward, friendly, and topnotch employees throughout the dealership. We always bring our car back More

by JOHNT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Heiser Toyota responded

It’s wonderful to hear that your new Toyota purchase and RAV4 Hybrid service have met your expectations. We’re glad our team’s honest and transparent service makes you feel fairly treated and keeps you informed at every step. We look forward to welcoming you back soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com