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Heiser Toyota
Milwaukee, WI
7,012 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,012 reviews
October 04, 2024
Easy car purchase. No pressure. Roger is a great salesman. Would buy from Heiser again. No pressure. Roger is a great salesman. Would buy from Heiser again. More
by cassnmel
Verified Customer
October 04, 2024
I've been driving great since the year 2017 a new truck every 3 years I enjoy each truck every 3 years I enjoy each truck More
by miaturner772
Employees Worked With
October 04, 2024
This dealership is polite, friendly and demonstrate the takes on an humanistic approach when dealing with their customers. Al Hussain is an AWESOME sales individual and ensures that he goes the extra mile takes on an humanistic approach when dealing with their customers. Al Hussain is an AWESOME sales individual and ensures that he goes the extra mile for his customers by any means necessary. Also, I would like to shout out Jordan Christian who assisted me with my Toyota Remote Connect which took over an hour and half to complete with the representative. Overall, Heiser Toyota continues to follow their SHINE in regards to customer service which continues to have me come back to purchase vehicles and I am on my 8th purchase with this organization. Well Done Al Hussain, Jordan Christian and Heiser Toyota! More
by moestransitional
October 03, 2024
It's a beautiful showroom and all of the staff was pleasant and helpful. Christine kept me informed throughout the buying process and Jorgo was professional and friendly during the payment process. Gr pleasant and helpful. Christine kept me informed throughout the buying process and Jorgo was professional and friendly during the payment process. Great experience! More
by bobwhi
October 03, 2024
Very easy to schedule appointment. Prompt to greet me and verify what mi needed completed with my car. Matt was very courteous and explained everything to me . Prompt to greet me and verify what mi needed completed with my car. Matt was very courteous and explained everything to me . More
by RKLOTZ
Employees Worked With
October 03, 2024
Have had the car in for service and repair twice this week and both times received excellent and efficient service. Communications were thorough and everything was explained well. Office staff were frien week and both times received excellent and efficient service. Communications were thorough and everything was explained well. Office staff were friendly and handled payments quickly. More
by VOGELHAUS
Employees Worked With
October 03, 2024
Both Matt and Tim were polite and Matt was really helpful including being upfront about the longer than usual wait time which I appreciated. Thanks for your excellent service including being upfront about the longer than usual wait time which I appreciated. Thanks for your excellent service More
by SJASTY
October 03, 2024
I enjoy going to Heiser Toyota as it is nearby, the employees are friendly, and they do their best to help you know what will be best for your vehicle maintenance. The waiting area is clean and offers employees are friendly, and they do their best to help you know what will be best for your vehicle maintenance. The waiting area is clean and offers refreshments, and the dealership also offers rides to/from a destination if your vehicle will be there for any period of time. More
by Amanda C
Employees Worked With
October 03, 2024
Very thorough and helpful with coupons. They look out for the senior citizens who are often unaware of how the vehicles operated They look out for the senior citizens who are often unaware of how the vehicles operated More
by kathnbob
Employees Worked With
October 03, 2024
Service was prompt and Peter called me to let me know that my car was ready. Thank you that my car was ready. Thank you More
by daviddicks1958
Employees Worked With
