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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,004 reviews

March 17, 2026

The service was excellent and was completed in s timely fashion. The service person explained what was causing the service light to go on and the service department did the necessary repairs. More

by egbollmann
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Mar 17, 2026 -

Heiser Toyota responded

We’re glad Nathaniel took the time to explain what was triggering the service light on your Toyota Camry and that our team completed the repairs promptly. Thank you for the 5-star rating and for letting us assist you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 16, 2026

Excellent service, will be back next time need service. Clearly explained all the details about the service needed. More

by Jimmylai50
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 16, 2026 -

Heiser Toyota responded

Thank you for sharing your excellent service experience. We’re glad the team clearly explained all the maintenance details for your Toyota Sienna. We look forward to helping you again on your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 16, 2026

Tom is always solid Tom is always solid Tom is always very solid Enough already More

by AARONLUCENTE
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 16, 2026 -

Heiser Toyota responded

Thank you for the five-star review! We’re glad our service team’s dependable support for your Toyota Sienna continues to earn your trust. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 15, 2026

I LIKE THE VEIDO of showing me what was DONE PLEASE ? ? PLEASE PLEASE PLEASE More

by rg4christ
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Mar 15, 2026 -

Heiser Toyota responded

It’s great to hear that the video explanation of your RAV4 service was helpful. We aim to keep you informed about every detail of your Toyota’s maintenance. Thank you for the five-star rating and we look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 14, 2026

Very professional and very polite and also kept me informed of what was going on which I really appreciated More

by Henderson.armetta
Recommend Dealer
Yes
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Mar 14, 2026 -

Heiser Toyota responded

Delighted to hear our team was professional, polite and kept you informed throughout your Lexus GX 460 service. Thank you for sharing your experience and we look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 12, 2026

Kevin was very informative and helpful. He was also very knowledgeable about my vehicle, and kept me updated on progress. More

by navgod
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Mar 12, 2026 -

Heiser Toyota responded

Thank you for letting us know about your positive experience with Kevin. We’re glad he kept you informed and demonstrated solid expertise with your Toyota. Please reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 11, 2026

Always pleased with the customer service I just wish waiting times for a oil change would be quicker More

by ONEHUNDPER
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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March 11, 2026

Friendly, informative and received helpful advice. Timely work completion. Thankful that we purchased an extended warranty. More

by csfreefall
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Mar 11, 2026 -

Heiser Toyota responded

Delighted Michael could offer helpful advice and complete your Toyota Highlander service promptly. We’re glad the extended warranty gives you extra peace of mind. Thank you for the 5-star review. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 09, 2026

Very good communication and done right the first time. I appreciated the price adjustment for the work completed. More

by daniel.gumm
Recommend Dealer
Yes
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Mar 09, 2026 -

Heiser Toyota responded

We’re glad our communication kept you informed and that the service was completed correctly on the first attempt. It was important to us that the price adjustment for your Toyota Grand Highlander met your expectations. Thank you for sharing your experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 08, 2026

I was there for Toyota Car service. My appointment time was honored, I waited in the showroom, and service was completed in less than 1 hour. More

by EAMESS1952
Recommend Dealer
Yes
Employees Worked With
Service writer named Tom.
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Mar 08, 2026 -

Heiser Toyota responded

Thank you for bringing your Toyota Crown in for service. It’s great to know your appointment started on time, you were comfortable in our showroom, and the service was completed in under an hour. We appreciate your five-star feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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