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Heiser Toyota
Milwaukee, WI
7,438 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,438 reviews
January 26, 2024
Terrible I was told and shown a video car was pristine. And was mint no scratches or problems and front facia is scratched bad and rear tail light is broke and sales man said no money in deal to fix. I pai And was mint no scratches or problems and front facia is scratched bad and rear tail light is broke and sales man said no money in deal to fix. I paid over 10k over book. I'm pissed off More
by naturesway400
Verified Customer
January 25, 2024
Heiser Toyota is our first choice. They have a clean, well organized dealership and service center. Everyone from sales, service, financing, etc... has always been happy to help with a They have a clean, well organized dealership and service center. Everyone from sales, service, financing, etc... has always been happy to help with any questions or concerns. More
by MGELLENDIN
Employees Worked With
The Service man we worked with was very informative. He answered all our questions and made sure we were happy before we left.
January 25, 2024
Staff are friendly and efficient. I always got a good explanation of the services I am receiving and what will be necessary in the future. I always got a good explanation of the services I am receiving and what will be necessary in the future. More
by jesscraw1580
January 25, 2024
Received warm welcome . Service agent understand my need and provided right input. Also, Mentioned time to complete the service and completed service 20 earlier. Service agent understand my need and provided right input. Also, Mentioned time to complete the service and completed service 20 earlier. More
by psarrun
Employees Worked With
January 25, 2024
Great Great customer service. Helped breakdown service lingo and was considerate of my time Great customer service. Helped breakdown service lingo and was considerate of my time. Helped breakdown service lingo and was considerate of my time Great customer service. Helped breakdown service lingo and was considerate of my time. Thank you More
by XIONGAE
Employees Worked With
Chris
January 25, 2024
Already did that in a text. ..it was wonderful as always, work done carefully and quickly, price a very pleasant surprise, trust the team implicitly!! ..it was wonderful as always, work done carefully and quickly, price a very pleasant surprise, trust the team implicitly!! More
by bunnyraasch
Employees Worked With
Matt
