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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,438 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,438 reviews

January 26, 2024

Great Tom was very helpful and took care of my problems with my 8 month old Toyota Camry. My car has had too many problems already for a new car but he took care of me. More

by ASAPLK
Recommend Dealer
Yes
Employees Worked With
Toyota tom
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Jan 26, 2024 -

Heiser Toyota responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

Great service. Fixed our issue correctly Shuttle ride was appreciated since wouldn't be ready the day I dropped it off More

by MJROZAN7
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Jan 26, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

Tom helped make sure the right part was ordered and then gave me his personal cell number to use to call to make an appointment once the part came in. More

by Jkesl
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 26, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

Friendly and fast service. Fast and friendly service at the dealership by everyone there Word More

by pnonwa
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 26, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

Everyone was very pleasant. No one pressured me into anything and were very accommodating and listened to what I wanted. More

by Candis88
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Jan 26, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 26, 2024

I came in with a low tire that happened while I was heading to work. Peter was wonderful and was able to fit me into a busy schedule to have new tires and an alignment. More

by phurlbut21
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Jan 26, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

I am always satisfied. Chris did an excellent job as it was his first day at Heiser. More

by Ralphiggy51
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Jan 28, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ralph, and it's great to hear about your excellent experience with Chris here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

He was very thorough in his paperwork, very patient in discussing all warranties, and very competent and fast with making the sale. I would definitely recommend him to friends and family More

by debra.black
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Jan 28, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out, Debra. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 26, 2024

Didn't feel oversold. I had completely forgotten that I wanted them to check my battery because I knew it was at least 5 years old and we've been having some really cold t More

by CCOLLA
Recommend Dealer
Yes
Employees Worked With
M. Foti
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Jan 28, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 26, 2024

Professional, personal, and perfect! I was treated like a queen. I'll be back when I need my next vehicle. More

by kurthpkk
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
Report | Print
Jan 28, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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