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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,436 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,436 reviews

January 30, 2024

Matt was helpful. Got exactly what I came for and the work was done in a reasonable time frame. All I can ask for with car maintenance. More

by labegglen10
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Peter was so professional in his dealings with me. Good ?? and knowledgeable to help me as a customer. More

by teddy Lujero
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 31, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Teddy! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Great. Quick. Clear. It was very convenient. The guy I worked with was efficient and clear. More

by JODYHIRSH
Recommend Dealer
Yes
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department, Jody! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Excellent. Personable. Easy transaction. Customer service, hospitality was the best! ?? ?? Good experience. Bye! More

by SuperBowlXV1
Recommend Dealer
Yes
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Matt was very thorough and honest. The experience was great. I will use this service department again for my repairs. More

by Jleis1
Recommend Dealer
Yes
Employees Worked With
Matthew Foti
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Jan 31, 2024 -

Heiser Toyota responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Very friendly, easy to work with. Everyone there was great They really care about you More

by dhiachenbach002677
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
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Jan 31, 2024 -

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 30, 2024

I didn't get my service because he didn't put it in. Drop my car in shop at 8am, didn't do anything at 6 pm, I have to pick my car up for nothing More

by JOHNWANGFS
Recommend Dealer
No
Employees Worked With
Chris
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Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Took my car for oil change and canister was replaced. Found out the following day there was a leak. More

by JGUERRERO938
Recommend Dealer
No
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family! More

by Quay Walter
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Jan 29, 2024 -

Quay Walter responded

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family!

Jan 30, 2024 -

Heiser Toyota responded

Quay, It's great to hear that Peter was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

You were able to get me in in a timely fashion, and everyone was very professional and upfront with the cost More

by linwingers
Recommend Dealer
Yes
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Jan 30, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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