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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,445 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,445 reviews

February 08, 2024

Quick service Chis was a pleasure to work with. He recommended service that I didn't know about More

by RMITTELSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Feb 08, 2024 -

RMITTELSTA responded

accept review

Feb 09, 2024 -

Heiser Toyota responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Great service Service was very good Employees were very helpful and efficient A good experience More

by evabrett777
Recommend Dealer
Yes
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Feb 08, 2024 -

Heiser Toyota responded

Eva, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

I've been a customer of Heiser since 2014. Always outstanding in their service. I'll be back, again and again. They do more than sell cars, they take care of the customer and the vehicle. Grea More

by zhuntr
Recommend Dealer
Yes
Employees Worked With
Chris was service representative
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Feb 08, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Chris and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Very helpful made sure I understood what they were explaining to me very nice Good customer service and made me feel welcome More

by tabithajones758
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 09, 2024 -

Heiser Toyota responded

Tabitha, Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 09, 2024 -

tabithajones758 responded

Thank you for helping me I did get very frustrated and you were there to explain everything to me thank you so much

February 07, 2024

Tom was great and explained to me why my car needed the services that I got. I am very comfortable with him advising me on how to maintain my vehicle. More

by asharms13
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 07, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

Got what I needed done and he let me know when I needed in the future More

by RUSSELLC1
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 07, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

Excellent customer service. Assisted me in getting a loaner due to my vehicle being recalled. More

by Kalpakidis.kiriakos
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 07, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

New keys were cut promptly which solved my ignition problem. Peter also introduced me to Amanda millonzi as I am seriously considering a new Tacoma More

by JDITTL
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Feb 08, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Peter, Amanda, and our team. Please don't hesitate to let us know if we can further assist. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

Service completed timely The service representative was courteous and professional. He provided technical diagnosis which helped make an informed decision More

by RICHARDSTRODESR
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Feb 08, 2024 -

Heiser Toyota responded

Richard, Thanks for sharing about your experience with Heiser Toyota. Peter and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

Excellent! Everyone is knowledgeable and friendly! Roger is the best! If I ever need a car I go to Roger! More

by JUDYEG
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 08, 2024 -

Heiser Toyota responded

Judy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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