Heiser Toyota

They took care of my sudden tire wall bulge in great timing, for less than quoted, & gave me all the paperwork copies needed to submit this to West Allis Common Council for review, in the large batch of timing, for less than quoted, & gave me all the paperwork copies needed to submit this to West Allis Common Council for review, in the large batch of citizens who had tires wrecked or were in accidents by a rectangular hole on Beloit left in the road that was 4-6' deep, as big as a car, with no signs, in their negligence. More

Tom did not seem enthusiastic to serve me. While I don’t expect boisterous energy, “good morning” or “I’ll be with you in a moment” would be nice. I understand that it was busy but as my first While I don’t expect boisterous energy, “good morning” or “I’ll be with you in a moment” would be nice. I understand that it was busy but as my first time there, I did not feel as if the advisors were friendly at all. When it finally came to my turn to be serviced, I was greeted at the desk with a blank stare, no “How can I help?” no nothing. And I had to be assertive and let them know I was here for an appointment. There was one man who was helpful asking if I’d been assisted after standing there which I appreciated. Wasn’t even told how long it’d be. It was my significant other’s car that needed to be serviced and that’s the only reason why I came. I wouldn’t come here unless I absolutely have to. More

Tom was communicative and helpful. Even though he was understaffed And he was positive about his predicament Even though he was understaffed And he was positive about his predicament More

Maybe letter Ok Ok I like work with this dealership, service is very good Good job !!! service is very good Good job !!! More

Almost 2 hours for oil change. Peter was so overly busy that he failed to point out a few things that needed attention. I did not discover until I was home. He may say he told me, Peter was so overly busy that he failed to point out a few things that needed attention. I did not discover until I was home. He may say he told me, but I may be old and female but I'm not deaf and dumb. I will be making another appt to take care of items we spoke about and items we did not. Not putting blame on Peter because this isn't the first time that Service dept failed to point out things because of being too busy. More

It was good. I was treated with great customer service. Always have a good experience at Heiser. I was treated with great customer service. Always have a good experience at Heiser. More

Made the process of diagnosis ingredients my car easy, gave me reasonable options, and accommodated my choices. gave me reasonable options, and accommodated my choices. More

An oil change and tire rotation should not take almost 2 hours. The car wash was also broken so I couldn't even use the complimentary wash either. Probably the worst dealership in the milwaukee area in term hours. The car wash was also broken so I couldn't even use the complimentary wash either. Probably the worst dealership in the milwaukee area in terms of auto service More

It took forever to buy wiper blades. Called ahead and was told go to parts with my coupon. Then was sent to service and had to wait a long time Called ahead and was told go to parts with my coupon. Then was sent to service and had to wait a long time More

I worked with Rodger at Heiser Toyota to build my 2024 Camry TRD. Amazing service! Thanks to the whole team! Camry TRD. Amazing service! Thanks to the whole team! More