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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,459 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,459 reviews

February 15, 2024

Fast and informative Inviting, comfortable and I never felt rushed or pressured to get something, a car that I don't want. I was heard More

by monicawholf
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Feb 15, 2024 -

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, Monica, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2024

Lorri is super knowledgeable and always willing to go the extra mile. We loved working with her and would absolutely come back to buy another vehicle from her! More

by Brewcrew63
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
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Feb 15, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Lorri here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2024

Very professional, explained what I needed done. And finished the service in a responsible amount of time. More

by happy customer
Recommend Dealer
Yes
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Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Great All done Was pleased with the service that was provided. Nothing else to say. More

by ROBERT.C.CAWOOD
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 15, 2024

Did a nice job checking into problems I had during busy day to help me resolve problem. More

by TEDBURKART
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 16, 2024 -

Heiser Toyota responded

Thank you, Ted, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

Consistency. They execute on their process from start to finish. I appreciate their respectful, professional attitude when interacting with customers. It's a big More

by AJOMILLAR
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 16, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 15, 2024

James Hicks III helped me out with my Toyota RAV4 and he was very helpful and understanding with what I needed. Very grateful and happy about everything. More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Heiser Toyota responded

Tyler, Thanks for sharing about your experience with Heiser Toyota. James and our team appreciate your business and hope to see you again soon! Congratulations on your new Toyota RAV4! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 15, 2024

They are reliable and trustworthy. I know what I’m getting everytime we go there. More

by DKoeps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2024

The servicemen are always very kind & helpful. I feel they are trustworthy- which is a rarity in a dealership. Honestly is always the best policy & if Heiser Toyota keeps that enforced there shoul More

by TLROGOWSKI
Recommend Dealer
Yes
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Feb 14, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

I travel from Oak Creek to get all my service on my cars. I am happy with the service & everyone is very pleasant. I always have Roger as my Salesman. He always makes time to answer any of my questions. More

by rjpaulson320
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 14, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roger here at Heiser Toyota is always a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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