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Heiser Toyota

Milwaukee, WI

4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,004 reviews

April 01, 2026

Very welcoming, attentive to detail and timely with my services. They took great care of my vehicle More

by taylre_kristl
Recommend Dealer
Yes
Employees Worked With
Kevin and Tom, the ladies at the cashier desk are always spectacular as well
Apr 01, 2026 -

Heiser Toyota responded

We appreciate you sharing your experience and trusting us with your Toyota. We’re glad our team was welcoming, detail-oriented, and provided prompt, careful service. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2026

Very helpful Alex did everything he could to find me a car and a deal that I was looking for More

by j_a_simo
Recommend Dealer
Yes
Employees Worked With
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jaros
Apr 01, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad our team could find you the perfect Toyota Corolla and terms. Congratulations on your new Corolla, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 31, 2026

Very smooth, very responsive, great communication NO, busy Thank you for your service last week Toyota More

by brian@fisherconsult.co
Recommend Dealer
Yes
Employees Worked With
Don't remember. But nice guy!
Mar 31, 2026 -

Heiser Toyota responded

It was a pleasure to service your Toyota last week. We’re glad the appointment felt smooth and our team stayed responsive even during busy times. Thanks for noting our communication and sharing your positive experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 30, 2026

I was able to get in and have the service done efficiently. I waited there, and the room was conducive to reading. They kept me informed about what was happening along the way More

by pastlarry
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Mar 30, 2026 -

Heiser Toyota responded

It’s great to learn your service visit was efficient. Our team provided a comfortable reading area and kept you updated throughout your Toyota Sienna service. Thank you for sharing your experience. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 29, 2026

A very thorough and pleasant experience. All personnel at the dealership were very knowledgeable and accommodating and Roger made sure all our questions were answered. More

by dlrusch
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Droukas
Mar 29, 2026 -

Heiser Toyota responded

Thank you for trusting us with your new Toyota Grand Highlander Hybrid. We’re delighted our team delivered attentive, informed support, and Roger was glad to answer all your questions. Enjoy many miles of driving in your hybrid. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 28, 2026

Work was completed as promised. Service manager was courteous and professional in every way. I appreciated the ride from and to the dealership during the service. More

by CHARLIE
Recommend Dealer
Yes
Mar 28, 2026 -

Heiser Toyota responded

Thank you for sharing that we completed your Toyota RAV4’s service as promised. Our service manager is glad the process was courteous and professional, and we’re happy the pick-up and drop-off ride made things convenient for you. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2026

Easy scheduling, great seating in the waiting room, Accurate estimates and wait times, great service advisors and sales team. More

by kkchristian
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with scheduling and the comfortable waiting area. Tom and the team are glad the estimates were accurate and that our advisors and sales staff were helpful throughout. We appreciate you trusting us with your Toyota RAV4 Hybrid service. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

They were very informative. Very nice & I will definitely recommend them to other people & I will go back there myself ! More

by 97cutlassgirl
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
March 26, 2026

1st I want to have Ryan the service guy 5 he was excellent in helping me. Nat did everything to make my experience there worth the time spent, no one ever mentioned a warranty on my tire. I have bee More

by Mlovelace1054
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Mar 26, 2026 -

Heiser Toyota responded

Thank you for highlighting Nathaniel’s assistance during your Corolla Cross service visits. We’re glad he clarified the tire warranty and made your time here worthwhile. We appreciate your loyalty and look forward to supporting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

We came in looking for a very specific vehicle James our salesman helped us find the vehicle that we were looking for at a price we were happy with and overall made us feel like valued customers. More

by linda96
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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