Heiser Toyota

They were very good at taking care of oil change and fix some the things quick people some the things quick people More

Not good customer service, when I came in, no one acknowledged me and kept passing me and looking at me while they were helping other customer. In the past somebody will say” good morning, I will be acknowledged me and kept passing me and looking at me while they were helping other customer. In the past somebody will say” good morning, I will be right with you”. At the end because there was a survey they started to be nice. More

It was a good experience. I was informed by the tec of all the things that was happening I was informed by the tec of all the things that was happening More

Did not fix original problem , had to come back three times untrustworthy, I will never return times untrustworthy, I will never return More

Our first impressions were negative. We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait We arrived to look at a car we called about the day before. The salesman we talked to told us he was busy with another customer and asked us to wait. I told him we were in a bit if a time crunch. Could he find another salesman. He tried, but everyone else was unavailable. I pointed out a person sitting at a computer and asked, What about him? He then asked Roger and he then helped us. Bottom line is, I didn't think I should have to wait a half hour to buy a car. Roger was very accommodating and brought out several cars for us to look at. Ultimately we settled on the 3rd car that was presented to us. I have an old saying that I like to repeat to companies that I deal with. " we can buy your products at many different places, what you're really selling is service" the company that provides the best service is the one that gets my business. More

Everyone was helpful and took the time to answer all my questions. They also continue to reach out to make sure I didn’t need anything after the purchase questions. They also continue to reach out to make sure I didn’t need anything after the purchase More

Had a great experience working with "Toyota Tom" Lowther in May when we put new brakes on the car and he alerted me that the tires needed to be replaced in the near future. At that time he told me there wo in May when we put new brakes on the car and he alerted me that the tires needed to be replaced in the near future. At that time he told me there would be a tire promotion in October, so We planned to replace then. The last appointment for oil change, new tires and a trunk lock that didn't work went very well. The work was done sooner than expected and the estimated cost was accurate. It was a pleasure working with Tom and the service department. More

Only problem I had was to contact the dealership finance department. Never responded to my messages and didn’t resolve my problem and problem is still pending. However process of purchasing was quick and e department. Never responded to my messages and didn’t resolve my problem and problem is still pending. However process of purchasing was quick and easy. Not happy for contacting dealership. Never got a prompt response. More

I've never once had an issue with these fine folks at Toyota. I was nervous buying a new car but these guys made it easy on me and broke everything down. I've now had it for 42k miles and every time I' Toyota. I was nervous buying a new car but these guys made it easy on me and broke everything down. I've now had it for 42k miles and every time I've brought it in for oil changes, minor service, etc I've been met within a minute of arrival, they tell me a time frame in which it will be completed and adhere to it everytime. I'll never go anywhere else More

Chris Dixon service advisor very helpful and knowledgeable And recommended what services needed for 60,000 K 2019 Avalon hybrid. knowledgeable And recommended what services needed for 60,000 K 2019 Avalon hybrid. More