Heiser Toyota

Was. told by the online sales team that a particular car was available to show. Rushed to get to the dealership to find the car had not been safety inspect told by the online sales team that a particular car was available to show. Rushed to get to the dealership to find the car had not been safety inspected and prepped for sale. Ended up buying something else. Can't so good or bad til I find out about after the sale treatment. And I will do a followup More

As always, my service was excellent. Heiser always makes sure my car is road ready. Heiser always makes sure my car is road ready. More

Very efficient work, was done in a timely fashion. Got me in quickly and work was quickly. Appreciate the work done. Got me in quickly and work was quickly. Appreciate the work done. More

Great working with me and my dad worked out pricing and did not try selling some xx did not try selling some xx More

The company overall is a pleasure to do business with the service employees were real courteous, and show professionalism service employees were real courteous, and show professionalism More

Tom was helpful to perform the service with discounted rates and I like his transparent & honest communication. He literally understood the situation of my car where delays occurred and I could not bring rates and I like his transparent & honest communication. He literally understood the situation of my car where delays occurred and I could not bring it to avail complement services but he made the adjustments. More

I appreciate that you had an opening on a holiday weekend. Chris had excellent knowledge and communication. weekend. Chris had excellent knowledge and communication. More

Experience was very good overall. There were some time inefficiencies. We had to wait almost an hour from agreeing on a deal and obtaining a cashiers check for the purchase and meetin There were some time inefficiencies. We had to wait almost an hour from agreeing on a deal and obtaining a cashiers check for the purchase and meeting with Colt to complete paperwork. We did not work with a Jessica. Our sales person was Alex Hall. We are happy with the vehicle, but there are a couple chips on the windshield, drivers side. heiser agreed to repair, but we live 90 miles away and would have preferred Heiser pay for the repair locally to us. We would not expect windshield damage as an item not repaired/replaced prior to sale. More

The salesman, Al, was great, along with the management team! The guy that filled out all the paperwork for us even went out and helped get the car cleaned up! The only down side was the time involved in t team! The guy that filled out all the paperwork for us even went out and helped get the car cleaned up! The only down side was the time involved in the final cleaning of the car. We waited about 2 hours to get the car done! In that time, our salesman, the used car manager, and the finance guy all tried to hurry the process along with minimal results! The manager was very apologetic, and we understand these things do happen, but we still think that if the car was being sold, it should have been fairly clean already! We were offered a loaner for a little while, but we thought it would not run into 2 hours. Other than that, the staff was excellent and helpful! We would buy from them again! More

Heiser and Christine made my buying experience delightful. Everything was handled swiftly and efficiently. Every staff member I met was friendly and welcoming. delightful. Everything was handled swiftly and efficiently. Every staff member I met was friendly and welcoming. More