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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,870 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,870 reviews

December 07, 2023

Very clean waiting room friendly staff,only complai t is hour and a half wait for an oil change More

by cdc0lli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
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Dec 07, 2023 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2023

Made the car buying process easy, simple, and gave us exactly what we wanted. Will 100% buy my next vehicle from Darrin at Heiser again! More

by Remso.martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 06, 2023

Jordan was very informative when I asked him questions about the cars I was interested in and was always available to talk to. More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Heiser Toyota responded

Congratulations on your new purchase, Stephen! We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 06, 2023

My car’s oil change was completed quickly and on time with the estimate provided. More

by GABE_KIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Heiser Toyota responded

Thank you for the great rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2023

I had an issue with a headlight, and when I arrived, I was advised that they were two hours behind. The service advisors worked together and were able to get me in and out within 15 minutes I was gratefu More

by NESSAK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
Report | Print
Dec 06, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota. We appreciate the five-star rating. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2023

The service was great and I was well informed on what was needed and pricing. More

by AUMEZINWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2023

Amanda Millonzi is the best car salesperson I have ever worked with. Her professionalism, straightforwardness, and communication through every step of the process was above and beyond. Amanda, you are AWES More

by hillk20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Millonzi
Report | Print
Dec 06, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 06, 2023

This is my second purchase with Darrin at Heiser Toyota. He is an outstanding sales person and goes above and beyond when it comes to answering questions about my new car. More

by Schuhmike1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Heiser Toyota responded

Thanks, Mike, for your feedback on your recent visit to Heiser Toyota. It's great to hear that Darrin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 05, 2023

Tom was very helpful and he and his manager were kind and helped me in my decision to get new tires. I was very happy. Tom went out of his way and I really appreciated his help. More

by LAURA53HARRINGTON
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 05, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review, Laura! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 05, 2023

Good and got everything done! The wait was not long. All staff remained professional with me. More

by grantsg07
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Dec 05, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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