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Heiser Toyota

Milwaukee, WI

4.7
8,103 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,103 reviews

July 18, 2026

Most of our experience was with Darrin. Would highly recommend. He was/is not only knowledgeable, listened to our needs, was transparent, went above & beyond to satisfy our requests, very r More

by zolecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Heiser Toyota responded

We’re thrilled that Darrin and Jorgo went above and beyond to address your needs during the purchase of your new Toyota Grand Highlander. Your recommendation means a lot to our team. Enjoy every mile in your new Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

I complained about a clunking sound and he never told me whether they checked my suspension or not. More

by xaothaotricare
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
July 17, 2026

Our van developed a sudden unexpected problem when I was out of town. My wife got an appointment the next day and was able to get the van quickly reasonably More

by jimjuliegoodman
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jul 17, 2026 -

Heiser Toyota responded

We’re pleased your wife could secure a next-day appointment for your Toyota Sienna. Thank you for trusting our team to return the van promptly and get you back on the road. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Terrible, the messed around for 7 months to get me a 2nd key for my car I purchased back in December More

by esanchezwi
Recommend Dealer
No
Employees Worked With
Chad Covert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
July 17, 2026

Very friendly Well welcomed and personal Great experience all around I'd go higher then excellent More

by micahboudreaux59
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
Jul 17, 2026 -

Heiser Toyota responded

Lorri and our team are thrilled you felt so welcomed and enjoyed a personal experience with your Nissan Rogue. Thank you for sharing your thoughts. We look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Helpful. Gave options. Knew costs upfront Wish there was better financing. It was too high for me More

by kjschroeder72
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Droukas
July 17, 2026

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jul 17, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with Nathaniel. It’s great to know he kept you informed with a clear timeline while working on your Toyota RAV4 Hybrid. We appreciate your kind words and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jul 17, 2026 -

Heiser Toyota responded

It was wonderful to hear that Nathaniel kept you informed, provided an accurate timeline, and was friendly and helpful during your Toyota service. Thank you for sharing this feedback. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Discovered a problem and fixed it during an inspection as part of an oil change. I appreciate the attention to detail. More

by MDION0
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jul 17, 2026 -

Heiser Toyota responded

Thank you for noting how we identified and resolved that issue during your Toyota RAV4 Hybrid oil change inspection. Nathaniel and our team take pride in catching issues before they become problems. We appreciate the chance to keep your RAV4 running smoothly. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jul 17, 2026 -

Heiser Toyota responded

It’s great to hear Nathaniel kept you updated with a clear timeline and friendly support during your Toyota RAV4 Hybrid service. We appreciate you choosing us for your maintenance and look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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