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Heiser Toyota

Milwaukee, WI

4.7
8,316 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,316 reviews

October 30, 2026

Easy to schedule the appointment, took less than one hour, explained the process (with video). Very simple. More

by gary.losinski
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Oct 31, 2026 -

Heiser Toyota responded

From scheduling to the video explanation, we're glad the service process for your Toyota Corolla felt straightforward. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 30, 2026

It was great. Easy appointment setup. It was quick checking in and not to long to have the service done. More

by alflex13
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Oct 30, 2026 -

Heiser Toyota responded

We’re happy scheduling the service for your Toyota RAV4 was straightforward and check-in went efficiently. Thank you for the five-star rating! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 29, 2026

Excellent, as always. I always appreciate their thoroughness and presentation of the information. I use them exclusively for my service needs. More

by jjarvis13
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Oct 29, 2026 -

Heiser Toyota responded

Your continued choice of our service department means a great deal to us. We're glad the attention to detail and clear explanations during service on your Toyota Tundra continue to meet your expectations. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 29, 2026

Great service the place was backed up for service and everyone waiting and they bought pizza for everyone More

by telemike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Heiser Toyota responded

We're glad you enjoyed the service and the pizza while you waited. Thank you for choosing our team for your new Toyota RAV4! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 29, 2026

Heiser Toyota has a very convenient location. It is easy to compare to other dealerships. More

by DJEKCULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Gong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte LeFlore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

My experience was great Mr Wemmer was making sure everything was going as planed. My vehicle was done in time and I am very satisfied with the service. More

by MWLKPHILM
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Oct 28, 2026 -

Heiser Toyota responded

We're glad Michael helped keep everything on track during the service on your Toyota Highlander. Hearing that your vehicle was ready on time and you left satisfied means a lot to our team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 28, 2026

Everything was smooth Attentive to details, friendly, helpful, personable, up beat, positive vibes. Wow! Exceeded expectations! More

by DEBBIOREILLY
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Oct 28, 2026 -

Heiser Toyota responded

Knowing the service on your Toyota Camry exceeded your expectations is rewarding for our team. We’re happy you appreciated the attention to detail and felt welcomed throughout your visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 28, 2026

Change the total price at the end but they did offer a loaner and the loaner department was very good to work with More

by Kwann443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Lor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2026

This was the best car buying experience I have had. Thanks to Alex Hall our salesman. More

by jbrendemihl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Heiser Toyota responded

We're delighted Alex helped make your new Toyota 4Runner purchase such a standout experience. Thank you for the five-star rating! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

October 27, 2026

Extremely helpful, attention to detail and ensure I was able to take advantage of available coupons on services More

by tcachete1
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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