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Heiser Toyota
Milwaukee, WI
8,186 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,186 reviews
August 31, 2026
I am a long term customer. I was in desperate need of new tires before hauling my son to college in another state and Tony managed to get my tires installed the same day. I was in desperate need of new tires before hauling my son to college in another state and Tony managed to get my tires installed the same day. More
by MRS.CARPETBOB
Verified CustomerEmployees Worked With
Tony
August 31, 2026
Very accommodating with the complexities of having to go back and forth with Toyota for parts replacement coverage back and forth with Toyota for parts replacement coverage More
by EANDCHANSEN
August 30, 2026
Shahat went the extra mile to make sure I was taken care of. I truly appreciate how helpful and accommodating he was, and I couldn’t be happier with my experience! of. I truly appreciate how helpful and accommodating he was, and I couldn’t be happier with my experience! More
by Bryanna
August 28, 2026
I’ve been coming here for 9 years, and Al is truly the reason why I keep coming back! He went above and beyond to make sure I got an awesome deal and made the entire process so easy and stress-free. He ge reason why I keep coming back! He went above and beyond to make sure I got an awesome deal and made the entire process so easy and stress-free. He genuinely listened to what I wanted, was patient with me, and worked hard to make sure I was happy with the deal. The Sales Manager, Shahat, was also amazing and worked with Al to make the numbers work for me. I truly appreciate how much they both did to make this happen. After 9 years, it’s experiences like this that remind me why I continue to come back. I absolutely love my new vehicle and couldn’t be happier with the experience. If you’re looking for someone who will go the extra mile for you, I highly recommend Al!! More
by Bryanna
August 27, 2026
Overall, my experience is always positive and pleasant and Heiser is professional in assisting me with my business matters when it comes to servicing my vehicles! Also, Kevin Cameron is a phenomenal emplo and Heiser is professional in assisting me with my business matters when it comes to servicing my vehicles! Also, Kevin Cameron is a phenomenal employee and is always striving to make his good better and his better best and continues to make his customers his number 1 priority! More
by moestransitional
August 26, 2026
It was nice to see the entire team so happy at their job! Everything was taken care of perfectly! Everything was taken care of perfectly! More
by Mail4edwards
August 26, 2026
All i Khuh He did a great explaining what type of service was going to be preform on my car. He greeted me with a smile. He provided excellent customer service skill. ?? was going to be preform on my car. He greeted me with a smile. He provided excellent customer service skill. ?? More
by riboo5041
August 25, 2026
The best service Everything in timely manner. Always as expected and even better. Thank you Always as expected and even better. Thank you More
by kegraus
