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Heiser Toyota
Milwaukee, WI
6,975 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,975 reviews
November 12, 2024
Chris was excellent to work with as well as the mechanic. They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my optio They were knowledgeable, professional, friendly and very helpful. They took the time to explain the issues they found with my car, discussed my options without pressure, and really helped guide me in an appropriate directions to move forward. I appreciate their honestly and attention to detail and will recommend them to family and friends. More
by Liz B
Verified Customer
November 12, 2024
I returned to Heiser because of a past positive experience. James Hicks was my salesman and he helped me with my new car. My new car has a lot of new features and I asked him to help me which he di experience. James Hicks was my salesman and he helped me with my new car. My new car has a lot of new features and I asked him to help me which he did. He came to my condo to review all of the options many thanks to him. More
by mary.wester12
November 12, 2024
Informative of what is needed for vehicle services. Amiable staff. The cost of products that will be rendered. Amiable staff. The cost of products that will be rendered. More
by CUTTIE7.VS
Employees Worked With
November 11, 2024
Awesome service and customer interaction. Very knowledgeable and helpful with everything. Very fast service and updates. Very knowledgeable and helpful with everything. Very fast service and updates. More
by Chris
Employees Worked With
November 09, 2024
Al was phenomenal, best experience with a salesman ever! Really glad we called Heiser and got connected with Al as our sales rep! Really glad we called Heiser and got connected with Al as our sales rep! More
by Austen Dockens
November 09, 2024
Alex has always treated us very well. He is reasonable and straightforward. The purchase process was fairly smooth. It would be next to have more variety on the lot. It was nice to have He is reasonable and straightforward. The purchase process was fairly smooth. It would be next to have more variety on the lot. It was nice to have more maintenance included. More
by COOKSPLACE
November 09, 2024
Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip bringing the second vehicle next day too. More
by Nomie786
November 08, 2024
As usual, they always do a great job on any service I have done. I appreciate their service. have done. I appreciate their service. More
by Susan
Employees Worked With
November 07, 2024
Tom was amazingly helpful. The scheduling people made my appointment during a time they didn't really have time to do the service in, and the service team made it work! The scheduling people made my appointment during a time they didn't really have time to do the service in, and the service team made it work! More
by Mike Peck
Employees Worked With
