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Heiser Toyota

Milwaukee, WI

4.7
7,805 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,805 reviews

January 20, 2026

Knowledgable and professional 12 12 12 12 12 12 12 12 12 12 12 12 More

by billboyd
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Jan 20, 2026 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 20, 2026

Knowledgable and professional 12 12 12 12 12 12 12 12 12 12 12 12 More

by billboyd
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Jan 20, 2026 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 20, 2026

The dealership finally got the battery in stock This survey is annoying and I'm disappointed about no car wash for many weeks More

by Concerned paying customer
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 21, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 19, 2026

He was great! Nice and helped me get new keys! He was fast and got my keys done when I needed them! More

by lovelyallyy2
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Jan 19, 2026 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 19, 2026

Came in to get a tire replaced. Nate told me it would take 20 minutes when we ordered the tire. We waited close to 2 hours today. More

by Angie
Recommend Dealer
No
Employees Worked With
Nathaniel Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Jan 19, 2026 -

Angie responded

See above

January 18, 2026

They were easy to work with. Nice people They were easy to work with. Nice people. Based on this experience, I would definitely consider buying from heiser again More

by kkistner2003
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
Jan 18, 2026 -

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

January 17, 2026

I've been using Heiser service since I bought my car from them 8 years ago. I've never had anything but positive experiences with them. The personnel are always friendly, courteous, and professional. As a More

by SCHWARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2026

The visit was great. The car was ready on a timely basis and is running well. All issues were taken care of. More

by Dwurst1979
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
January 16, 2026

Professional and efficient All involved were courtesy, helpful and fair. Would recommend to family and friends More

by WPSumbro1411
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
Jan 16, 2026 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

January 15, 2026

Outstanding from beginning to end patient through thru the whole process no complaints I have went to Carnac and they were no where near as helpful as the team from Heiser friendly all so More

by stanley.shackelford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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