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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,865 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,865 reviews

March 26, 2026

We came in looking for a very specific vehicle James our salesman helped us find the vehicle that we were looking for at a price we were happy with and overall made us feel like valued customers. More

by linda96
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Mar 26, 2026 -

Heiser Toyota responded

Dear Linda, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear James went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 25, 2026

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Mar 25, 2026 -

Heiser Toyota responded

Thank you for sharing your feedback. We’re glad Nathaniel and our service staff kept you informed during your Toyota maintenance. We look forward to assisting you again with your vehicle. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 25, 2026

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Report | Print
Mar 25, 2026 -

Heiser Toyota responded

Thank you for noting our team’s courteous service and clear updates during your Toyota Highlander maintenance. We’re honored to be your go-to service destination and look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2026

The staff were professional, knowledgeable and friendly. We enjoyed the experience. I'd recommend Heiser. It's a trusted dealership More

by buybuy7710
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
Report | Print
Mar 24, 2026 -

Heiser Toyota responded

We’re thrilled Chad and the rest of our team made your used Toyota RAV4 Hybrid purchase so smooth and enjoyable. Thank you for the recommendation and for trusting our professional, friendly service. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 24, 2026

Service department review. 5 stars. Michael Wemmer, Nathan Jenkins, and Kevin Cameron offer positive customer support transactions. Thank you Nathan for white glove desk side s More

by loof.recep
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Mar 24, 2026 -

Heiser Toyota responded

It’s great to hear our service team took good care of your Toyota Prius. We’re glad Kevin’s reliability and approachable style made the process smooth. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2026

Great service Always making sure everything on my car is taking care of Good work More

by DEEWES1219
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Report | Print
Mar 23, 2026 -

Heiser Toyota responded

We’re delighted that Kevin and our service team ensured your Lexus LS 460 received thorough attention. Thank you for trusting us to take care of every detail. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2026

Good service Worked was completed promptly Friendly service Advised me before arriving that I needed a tail light and filter More

by dlucht
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Report | Print
Mar 21, 2026 -

Heiser Toyota responded

Hello, thanks for sharing your experience with your Highlander service. It’s great to hear the team alerted you about the tail light and filter before your visit and completed the work promptly. Feel free to reach out if there’s anything else we can help with. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2026

Nate was excellent and helped me out a lot. I can't believe how unaffordable dealerships are. It's pretty sad. More

by Clint Rodgers
Recommend Dealer
No
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Report | Print
Mar 23, 2026 -

Heiser Toyota responded

We appreciate your business, Clint. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 19, 2026

Courteous, efficient and professional service. I especially appreciated the video summary provided by the technician of the vehicle inspection. More

by CHARLIE
Recommend Dealer
Yes
Employees Worked With
Terence
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Mar 19, 2026 -

Heiser Toyota responded

Thank you for noting the courteous and professional service your Toyota RAV4 received. We’re glad the video summary made the inspection clear and convenient. We appreciate your feedback and look forward to helping with your next service visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 18, 2026

Efficiency Efficiency in time promised explanation of charges Explanation understandable aids in making information clear More

by BJWARD6
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 18, 2026 -

Heiser Toyota responded

We’re glad to hear you appreciated our service team’s efficiency and clarity when explaining charges. Peter will be pleased to know his efforts helped clarify each detail. Thank you for trusting us with your Toyota Camry. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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