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Heiser Toyota
Milwaukee, WI
7,759 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,759 reviews
December 24, 2025
Fantastic. Professional sales team and a no pressure buying experience. I highly recommend this dealership Professional sales team and a no pressure buying experience. I highly recommend this dealership More
by rdgadz
Verified Customer
December 22, 2025
My experience with Heiser was pleasant as usual. Everything was explained and the shuttle service home and being picked up was great and Kevin was outstanding as usual Everything was explained and the shuttle service home and being picked up was great and Kevin was outstanding as usual More
by Derrick56adams
December 22, 2025
Service took longer than expected. But customer service was good I was there most of the day But customer service was good I was there most of the day More
by rocd55
December 18, 2025
My family and I have bought, I believe, 6 cars from Heiser. Every time the process has been stress free and seamless. Big time hats off to Jorge Ndina, he’s our go to and our guy!!! Thank you Jorge, yo Heiser. Every time the process has been stress free and seamless. Big time hats off to Jorge Ndina, he’s our go to and our guy!!! Thank you Jorge, you do a job bang up job time and time again. Both my dad and I are very grateful. 🙏🙏 More
by MCURLEYJACOBS0812
December 18, 2025
Once again, Heiser and staff continue to go above and beyond for us. This is the second new vehicle that we leased from Heiser in the last month. We have purchased and leased many vehicles over the years beyond for us. This is the second new vehicle that we leased from Heiser in the last month. We have purchased and leased many vehicles over the years. When we walk in the door we are recognized by the staff and are welcomed as part of the Heiser family. Everyone from Roger, Jakub, James, Shahat, Toyota Tom, and the new general manager, Gary Jaros, are extremely welcoming and knowledgeable. They have gone above and beyond what you would normally expect from a car dealer. In fact, we never consider going to any other car dealership--only Heiser! More
by RREAGON
Employees Worked With
December 17, 2025
They came to get my car to take care of a few issues. I work from home and my husband is paralyzed, so I am SO APPRECIATIVE of this service!! I work from home and my husband is paralyzed, so I am SO APPRECIATIVE of this service!! More
by debrahernday
Employees Worked With
Tom? It was yesterday. He was extremely nice.
December 17, 2025
Waited and no one was giving info. Received 2 text messages with videos but could not understand them at all Received 2 text messages with videos but could not understand them at all More
by KKOENIGS1
December 16, 2025
I had no appointment Stopped in for low air in tire 1 hrs later repaired a nail in tire Very happy with service later repaired a nail in tire Very happy with service More
by CONDOS4CARS
December 16, 2025
Michael was very kind, very thorough and very professional. He took time to explain the services that will be needed in the future and I appreciate that. A great experience professional. He took time to explain the services that will be needed in the future and I appreciate that. A great experience More
by ericaschilke
