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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,132 Reviews

1,132 Reviews of Heiser Ford Lincoln - Service Center

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June 30, 2025

Philip was so helpful when it came to scheduling and appointment for my car! He was very detailed going over the cost of maintenance and estimated time it’ll take. He even offered for me to get a ride o More

by tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Heiser Ford Lincoln responded

Tiffany, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Philip and our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 28, 2025

Great dealership with great staff, if you ever need anything ask for Phillip he really knows his stuff and can help you out anytime. More

by Fredrick8892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 17, 2025

I work for Runnion Equipment in Hodgkins Il One of my rental customers brought the truck in for a fuel leak. Great customer service More

by jrblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

June 17, 2025

Had a lot of glue on my tires. Not please at all. Didn't get the tires I wanted 😕 More

by GLORIASPENCER105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellianna Haliga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Heiser Ford Lincoln responded

Gloria, thank you for taking the time to complete a review. We're sorry this happened. We'd like the opportunity to hear more about your experience and hopefully, turn things around for you. Your feedback has been forwarded to management and someone will reach out. In the meantime, please feel free to contact David Lopez at (414) 247-8850 or via email david.lopez@heiser.com. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 28, 2025

Everybody was so helpful at the dealership it was amazing to me and how they work More

by michelle.lewis72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 26, 2025

Very good and quick service,I didn't have an appointment but took of me right away More

by J_OHN3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 22, 2025

The whole team and Salesman were very well spoken and broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hour More

by Rita4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Heiser Ford Lincoln responded

Dear Rita, Thank you for leaving us a 5 star rating and feedback. We are so glad to hear you had a positive experience with us! Thank you for your business. We look forward to providing you with another 5 star experience upon your return!

May 15, 2025

Everything went well. The car was picked up and delivered on time and serviced well. More

by CSTEMPER
Recommend Dealer
Yes
Employees Worked With
Philip Stam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Stam
May 15, 2025 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 11, 2025

Everyone was knowledgeable and friendly I forgot my coupon for my battery test and Ellianna took $ 10.00 off the bill. More

by Brenda.j.hfinn
Recommend Dealer
Yes
Employees Worked With
Ellianna Haliga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellianna Haliga
May 11, 2025 -

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 10, 2025

Great service and great people both in the service department and sales. Would recommend this dealership for your needs More

by Bruce.repp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com