Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Ford Lincoln
Glendale, WI
1,689 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,689 reviews
September 09, 2024
The company takes quality of workmanship and attention to detail and put it at the forefront of everything they try to do detail and put it at the forefront of everything they try to do More
by Steven.schulman
Verified CustomerEmployees Worked With
September 05, 2024
Service was good however when it came to solving the issues post purchase that were 100% on the dealership it was very difficult to get consistent communication issues post purchase that were 100% on the dealership it was very difficult to get consistent communication More
by Colin Kenney
Employees Worked With
September 05, 2024
So far I am glad I made the change from Chevy to Ford. Your service department is awesome. Waiting a sale to buy another Ford. Your service department is awesome. Waiting a sale to buy another Ford. More
by JJWEAVESMOO
September 03, 2024
This was one of the worst experiences I ever had in my whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service whole entire life! The fact that they had my car from January to August without really helping me much is wild to me, but you can’t find good service almost anywhere these days More
by f_shaquan
Employees Worked With
Other Employees :
Landon Hill, Derrick Bey
August 29, 2024
Everyone was great and patient to work with. I will refer customers to them all for a smooth process. I will refer customers to them all for a smooth process. More
by tashiatbt
August 29, 2024
My car is ready when promised, I have no problem scheduling service for either my personal car or company service truck. scheduling service for either my personal car or company service truck. More
by DPWALDHAUSER
August 27, 2024
A great experience. Quick service and courteous staff always ready to help. Never had an issue with communication and details Quick service and courteous staff always ready to help. Never had an issue with communication and details More
by ISTH2005MUS
Employees Worked With
Landon Hill
August 27, 2024
Everyone was amazing start to finish. They all listened to me! Fixed what was necessary, didn’t push me to get anything I didn’t need, picked up with a loaner! This place is a 10!! They all listened to me! Fixed what was necessary, didn’t push me to get anything I didn’t need, picked up with a loaner! This place is a 10!! More
by CARMENJUNE27
August 22, 2024
Service was a disaster they had my car for 5 weeks 3 it just sat there no one was following thru and monitoring I had to be my own advocate. I asked them since it was just sitting there would they do a car just sat there no one was following thru and monitoring I had to be my own advocate. I asked them since it was just sitting there would they do a car detailing that never happened it was returned with a nice greasy hand mark on the handle tho not even vacuumed! I had 2 days and noises returned gone for additional days and almost a thousand dollar bill to follow More
by Erin
Employees Worked With
Am I really to keep track of alll the people I had to go thru to get my car back? , Landon Hill, Derrick Bey
August 22, 2024
As long as I've been doing business with Ford. Hiser, I've never experienced this type of poor customer service. Hiser, I've never experienced this type of poor customer service. More
by SMCGEE08
