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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,691 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,691 reviews

February 22, 2024

Stole my change cup and check engine light is on now Heiser sucks Call me More

by jbruiser48
Recommend Dealer
No
Employees Worked With
David Disch, David Disch
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Feb 23, 2024 -

Heiser Ford Lincoln responded

Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 22, 2024

I appreciated the service and the promptness of getting the work done with no hassels. More

by TDDOYOU
Recommend Dealer
Yes
Employees Worked With
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Bledsoe
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Feb 23, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 21, 2024

Overall good experience. Helped with x plan pricing. Would have like to met the service department. More

by craig.russell32
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Gigl
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Feb 22, 2024 -

Heiser Ford Lincoln responded

Craig, Thank you so much for your excellent review! We are so glad that Bob and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 21, 2024

I have purchased multiple vehicles from the Heiser group. The sales team is exceptional. Delivery was quick and easy. More

by JON C
Recommend Dealer
Yes
Employees Worked With
John Hutchinson
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Feb 22, 2024 -

Heiser Ford Lincoln responded

Jon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 20, 2024

Wonderful and timely My experience was wonderful with heiser Ford. The service was friendly and timely More

by Myra Davis
Recommend Dealer
Yes
Employees Worked With
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Bledsoe
Report | Print
Feb 20, 2024 -

Heiser Ford Lincoln responded

Myra, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 20, 2024

It was really good. Service was excellent and very helpful They were honest and updated me consistently More

by jaylen200414
Recommend Dealer
Yes
Employees Worked With
Larry
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Feb 20, 2024 -

Heiser Ford Lincoln responded

Jaylen, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 20, 2024

Good customer service, truck was nice. There were more dings and dents I've found later on now with sun hitting right and all that which I wish I knew about. More

by fordthreefive
Recommend Dealer
Yes
Employees Worked With
Timothy Robinson, Timothy Robinson
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Feb 20, 2024 -

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Timothy and truly appreciate your feedback! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 18, 2024

Tony was very kind and quite helpful in explaining what still needed to be taken care on my vehicle outside of an oil change. More

by TLEWIS2117
Recommend Dealer
Yes
Employees Worked With
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Perkins
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Feb 19, 2024 -

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 18, 2024

Quality and consistent I've been a customer for Heiser for more than 15 years, and they have always been consistent and provide good customer service More

by CWALKER22
Recommend Dealer
Yes
Employees Worked With
Lawrence Bledsoe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Bledsoe
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Feb 19, 2024 -

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 18, 2024

Great. Took us in early. Good turn. Good quality. Good experience as usual Hunky dorey More

by CHRIS24HARRIS
Recommend Dealer
Yes
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Feb 19, 2024 -

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chris, and we look forward to working with you again. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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