Heart City Toyota
Elkhart, IN
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551 Reviews of Heart City Toyota
Superior service for my lexus, I recommend all lexus dealers to check out this place and get some tips, thank you ROB HANKINS, always to serve the customer at anytime... dealers to check out this place and get some tips, thank you ROB HANKINS, always to serve the customer at anytime... More
Kevin was very helpful in a professional, non pressuring sales experience. He was very knowledgeable about the vehicle I was interested in and allowed us to test drive with or without him. He always appea sales experience. He was very knowledgeable about the vehicle I was interested in and allowed us to test drive with or without him. He always appeared concerned with our complete satisfaction. More
Wonderful people to work with, not pushy or unreasonable. I had a great experience with these gentlemen. I will buy my next car here. And recommend this dealership to all my friends. I had a great experience with these gentlemen. I will buy my next car here. And recommend this dealership to all my friends. More
We stopped to look at Toyota Venza and met Kevin for the first time. Kevin listened to what we wanted then went out and found the car that matched our desire. We are very happy with the service and think first time. Kevin listened to what we wanted then went out and found the car that matched our desire. We are very happy with the service and think he went the extra mile for us. More
This is my third vehicle purchased from Eric Miller at Heart City Toyota. With each purchase, it was a very pleasant, easy, and at times very fun experience. Numbers were given "up front" and there hasn Heart City Toyota. With each purchase, it was a very pleasant, easy, and at times very fun experience. Numbers were given "up front" and there hasn't ever been any games! I look forward to my wife's next purchase with Eric!! Thanks Heart City, we will be life long customers for sure! More
I had the best experience going in to this dealership, John was the best salesman I have ever met, he was great, we told him what we were looking for and we wanted to order this vehicle instead of getting John was the best salesman I have ever met, he was great, we told him what we were looking for and we wanted to order this vehicle instead of getting one off the lot and he was fine with that, John said it was whatever the customer wants that matters to him and I was happy with him. We went to look at another vehicle a while ago and said we wanted to order and this guy thought we were crazy he wanted us to buy off the lot and we did not want to do that. John knew we wanted to do that and he was so awesome with that he didn't even question our decision, I would definitely do business with him again. More
Experience so far has been good. There are no complaints (if we get our other key). Other employees that we met (to do paperwork and pick up BMV information) were also very nice and competent. (if we get our other key). Other employees that we met (to do paperwork and pick up BMV information) were also very nice and competent. More
excellent car buying experience! Service oriented and outstanding interpersonal experience as well. personalized service is outstanding! I really appreciated the personal contacts by the dealership man outstanding interpersonal experience as well. personalized service is outstanding! I really appreciated the personal contacts by the dealership management More
After a very bad time buying a new car from Gates Toyota . I told every one of the way i was badly treated there .I came here to see if it was possible to have oil changes ect. done here Toyota . I told every one of the way i was badly treated there .I came here to see if it was possible to have oil changes ect. done here they welcomed me .I had some issues with my bluetooth phone and John did a great job helping me through it ..I WOULD SAY COME HERE AND BUY YOUR CAR THEY TREATED ME GREAT. More
Kendall: was informed,low key (no pressure),humorous, and went out of his way to assist with this purchase. Furthermore, he spent time teaching features of the new Prius V and is available in the future for went out of his way to assist with this purchase. Furthermore, he spent time teaching features of the new Prius V and is available in the future for assistance. Cristy: was extremely efficient; personable; well-informed about the financial process and well able to explain and clarify information. What is more, she too was fun--which helped with the stress of buying a vehicle. Kim: Worked with me briefly at the front end of the buying experience. She was informative about what was going to happen with the financial end of things; she was very well informed and explained/clarified things well. Kim was easy to talk with in person and by phone. I dealt with her less when the final purchase was made since she wasn't working that day. I applaud the culture of Heart City. Low-key accomodation with no pressure and with honesty is what I experienced. No sleeze. What is more, everyone I met seemed to be happy working there. Congratulations to the leadership of Heart City. More