Heart City Toyota
Elkhart, IN
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551 Reviews of Heart City Toyota
THEY KEEP US COMING BACK! our family has leased or purchased 4 new toyotas(2 truck, 2 suv) from scott raglin at heart city in the last 5 years. the reason we come back time and our family has leased or purchased 4 new toyotas(2 truck, 2 suv) from scott raglin at heart city in the last 5 years. the reason we come back time and again is that scott and his counterparts actually listen to what you have to say. they do not waste time trying to sell you on what you don't want or need. 2 of 4 purchases were for vehicles scott actually had to search all over for and dealer trade for. in both cases he found us exactly what we were looking for and he and the rest of the staff kept our prices exactly within the budget we'd given them without trying to sell us anything we didn't want. our trips in for service and repairs have been pleasant as well and once the service dept. actually got us a great price and great service on a non toyota repair as well. we couldn't be happier with the way we are treated there. More
Eric made the experience easy and fit in with our schedule Eric was a pleasure to purchase from, and was also calm and respectful no matter what questions we had or late time we came in to the dealership. Than Eric was a pleasure to purchase from, and was also calm and respectful no matter what questions we had or late time we came in to the dealership. Thanks! More
Joey and Mike are great! I walked in around 5:45 and by 8:00 was driving home in my new Corolla! Joey B. was extremely helpful and knowledgeable and got me set up with everyth I walked in around 5:45 and by 8:00 was driving home in my new Corolla! Joey B. was extremely helpful and knowledgeable and got me set up with everything I needed for insurance and financing with Mike. I got a great car for a good price and I didn’t feel pushed around or rushed. Thanks Heart City Toyota! More
No high pressure sales here I have worked with Kendal and Tom Breeden for over 12 years and our family has purchase 6 vehicles. Excellent to work with and no high pressure sales. I have worked with Kendal and Tom Breeden for over 12 years and our family has purchase 6 vehicles. Excellent to work with and no high pressure sales. Answer all our questions before and after the sale. More
Very friendly! Very thorough and knowledgeable. They did not pressure and let us decide what we really wanted. They just gave us whatever information we needed and w Very thorough and knowledgeable. They did not pressure and let us decide what we really wanted. They just gave us whatever information we needed and were very helpful in the decidsion process. More
The Best there is Absolutely the best experience in the world to let these excellent people work with you. Kendall Berg listened carefully to what I was saying with my Absolutely the best experience in the world to let these excellent people work with you. Kendall Berg listened carefully to what I was saying with my words but also things I wasn’t saying. It was like a mind reader knowing what I really wanted, what I could afford, wha t would delight me. A potentially stressful decision became a sunny walk in the park, and these guys smoothed it all out for me. They are simply the best; don’t waste your spirit or your cash with anyone else. More
Money FIRST I told the service writer today "I will not be coming back here" and that I felt bad because up until today had never had a bad experience with them. I told the service writer today "I will not be coming back here" and that I felt bad because up until today had never had a bad experience with them. She not only ignored my giving her a chance to make it right. Or at least address my concerns. She walked away completely as if it didn't surprise or bother her. Her lack of customer service was aHUGE disappointment. Second I have never paid more for an oil change than I did today. It seems like EVERYTIME i have ever gotten an oil change it has been a different price. And for what its worth i would have gladly paid that amount, IF they had auctually done half of what they claimed to have done. I felt like I was ripped off and will not be back there. And wouldn't recommend them to anyone. More
2012 Colt Joey and the team at Heart City Toyota made my purchase as easy as can be. They didn’t spend any of my time pressuring me into a car I didn’t want and Joey and the team at Heart City Toyota made my purchase as easy as can be. They didn’t spend any of my time pressuring me into a car I didn’t want and made the process a breeze. They were very accommodating when it came to working around my time and had the car ready very quickly. Overall a great experience! More
4th Time Customer I recently worked with Heart City Toyota and Eric Miller for the 4th time. I have leased twice and purchased twice. Eric has always been knowledgeable I recently worked with Heart City Toyota and Eric Miller for the 4th time. I have leased twice and purchased twice. Eric has always been knowledgeable about vehicles, vehicle features, and financing/leasing options, and he takes customer service to a higher than standard level. He is willing to take extra steps for what might be needed and/or help the customer with a level of convenience. I worked with Mike Rains for the actual purchase of the vehicle, and he was knowledgeable and helpful also. I plan to work with Eric and Heart City for my next vehicle purchase as well! More
Easy to work with, no hassle Joey was great! He communicated with me clearly and provided me with what I was looking in under 24 hours. Although there was a hiccup, I love the hon Joey was great! He communicated with me clearly and provided me with what I was looking in under 24 hours. Although there was a hiccup, I love the honesty and clarity that was given in order to purchase a great vehicle More