Heart City Toyota
Elkhart, IN
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551 Reviews of Heart City Toyota
A+ service and customer satisfaction Joey spent over 5 hours helping us find the right vehicle for our family. His attentiveness and product knowledge was superb and instrumental to us l Joey spent over 5 hours helping us find the right vehicle for our family. His attentiveness and product knowledge was superb and instrumental to us leaving with the perfect vehicle for us. Thanks for all your help Joey! Also thanks Mike for helping us with the extra service options and packages! More
Repeat Customer From the time we walked in the door...to the time we left...they were great...so great we bought three new vehicles in one month from Heart City Toyot From the time we walked in the door...to the time we left...they were great...so great we bought three new vehicles in one month from Heart City Toyota in Elkhart. More
Great Service No pressure. Straight shooting. My goals were strived for more than their own. Couldn’t be happier with the overall experience. Kendall was fair, know No pressure. Straight shooting. My goals were strived for more than their own. Couldn’t be happier with the overall experience. Kendall was fair, knowledgeable, and honest. More
Very nice car and good people to work with. AAA+++ Joe Bailey and everyone that I met at Heart City Toyota made my car buying experience a pleasure. The Hyundai fits my needs perfectly. Thanks guys. Joe Bailey and everyone that I met at Heart City Toyota made my car buying experience a pleasure. The Hyundai fits my needs perfectly. Thanks guys. More
Amazing Customer for life!! They make the car buying process as painless as possible. Also great at finding the perfect car for your needs and wants. Customer for life!! They make the car buying process as painless as possible. Also great at finding the perfect car for your needs and wants. More
Excellent people,excellent service. A great experience. Harold and Joey answered all my financial questions before putting it on paper. The wife and I experienced no pressure at all, Ev A great experience. Harold and Joey answered all my financial questions before putting it on paper. The wife and I experienced no pressure at all, Everybody else at heart city that we talked to was friendly. I shopped online found this 2015 rav 4.No other dealerships around area could beat this deal, so we had to go see it for ourselves.Guess what?Its in our driveway. Thank you heartcity. More
Suzee’s RAV 4 Third lease with Heart City. Kendall takes good care of my car needs. Your service department could use a little help but all in all very pleased wi Third lease with Heart City. Kendall takes good care of my car needs. Your service department could use a little help but all in all very pleased with Heart City More
Excellent Leon was a pleasure to work with. The paper work with Mike was super fast but was flawless. Great experience! This will be our first stop the next t Leon was a pleasure to work with. The paper work with Mike was super fast but was flawless. Great experience! This will be our first stop the next time we are in the market. More
Please work on your customer service skills I have never asked for my car to be delivered to me in the 6 years I have been leasing cars through Heart City. I did yesterday. I received a call fro I have never asked for my car to be delivered to me in the 6 years I have been leasing cars through Heart City. I did yesterday. I received a call from Ashley advising that they could not assist me with my request and "You do realize you are paying for this oil change" I responded by saying I could pay with a credit card. She indicated that she still could not have my car delivered but she would have a shuttle service pick me up in time to retrieve my car and make it to a meeting by 2:00. She later called and said a shuttle would be picking me up in 20-30 minutes- that was 45 minutes ago and counting. It is after 1:00 and if I miss this meeting I am not going to be happy. Ashley, change your tone. Your last name is Foster, not Lochmandy; you don't own the place. UPDATE: After 50 minutes I called and Ashley was at lunch and nobody was on the way to shuttle me to the dealership to pick up my car. Hillary sent a car to pick me up and made it happen in under 10 minutes. More
Great sales team, wonderful experience Customer service at HeartCity is fantastic, the employees went above and beyond to accomodate me and sell me a vehicle. Eric is helpful and thoughtful Customer service at HeartCity is fantastic, the employees went above and beyond to accomodate me and sell me a vehicle. Eric is helpful and thoughtful. More