Heart City Toyota
Elkhart, IN
Filter Reviews by Keyword
By Type
551 Reviews of Heart City Toyota
Geat experience dealing with Heart City Toyota. This dealership is friendly and helpful in every way. We have purchased many cars from them and have always been nothing but satisfied. All of the p This dealership is friendly and helpful in every way. We have purchased many cars from them and have always been nothing but satisfied. All of the people that we have dealt with have been great. More
Very goog experence!!! Eric Miller was great to work with NO PREASURE to buy which I like, and the whole process was a positive one. Buying a car has never been something I Eric Miller was great to work with NO PREASURE to buy which I like, and the whole process was a positive one. Buying a car has never been something I enjoy, but this experience was relatively painless and for that I am thankful! More
Great experience - definitely recommended. I first bought my car here in 2005 so it was only right that we came back to shop for a new car. We felt more at ease when coming to the lot, we were' I first bought my car here in 2005 so it was only right that we came back to shop for a new car. We felt more at ease when coming to the lot, we were't pressured on time in making a purchase we weren't sure about. When we finally made our decision, we were walked through everything and they made the paper work very easy and was detailed in going through it.Also before taking the car off of the lot, they walk you through all of the features before leaving so that you are completely aware of them. It's also great to purchase from a local dealership. Definitely will recommend to family and friends! More
Joey was great Did not waste our time and came to agreements quickly. He was well informed. Joey was thorough and explained everything associated with our vehicle. H Did not waste our time and came to agreements quickly. He was well informed. Joey was thorough and explained everything associated with our vehicle. Harold was also professional and well informed More
New Vehicle Purchase I needed a new automobile. Toyota has en excellent record with reliability. So now my family owns one. Thank you to the staff that assisted me with my I needed a new automobile. Toyota has en excellent record with reliability. So now my family owns one. Thank you to the staff that assisted me with my purchase. More
Worthy of the Drive to Heart City from Another State It can be scary to consider spending nearly two years salary on a new vehicle. So we carefully researched our new vehicle and our Toyota dealer. We ar It can be scary to consider spending nearly two years salary on a new vehicle. So we carefully researched our new vehicle and our Toyota dealer. We are happy we found Heart City Toyota. Kendall Berg was kind, helpful, and knowledgeable. We needed to communicate via email since we live over 100 miles away. We could always count on Kendall to answer our questions fully, honestly, and promptly. He was patient with us and was able to locate the precise vehicle we needed. Today’s advanced vehicle technology is great for convenience and safety, but it can require a steep learning curve. Kendall was a great teacher whenever we needed to learn something technical about our new vehicle. Harold Davis handled the paperwork with care and easy-to-understand explanations. Kara and the ladies in the office took care of all our title paperwork and even sent it to us via UPS, saving us a four-hour round-trip drive. Our purchase interactions with Heart City indicate this dealership wants to build customer loyalty by the way they treated us with old-fashioned courtesy and a respectful buying experience. We are recommending Kendall Berg and Heart City Toyota to everyone who asks us about our new vehicle. They have earned our wholehearted endorsement. More
Great experience I was able to order the exact vehicle that I wanted. The salesman worked with me on price and availability. When I picked up my 4Runner my salesman we I was able to order the exact vehicle that I wanted. The salesman worked with me on price and availability. When I picked up my 4Runner my salesman went over everything and helped me set up my vehicle online. It was overall an awesome experience. I love my new Toyota. More
Pretty Smooth Transaction I was pretty pleased with the overall experience purchasing our Tundra from this dealer. The trad-in value was not what we expected but they did work I was pretty pleased with the overall experience purchasing our Tundra from this dealer. The trad-in value was not what we expected but they did work with us a little bit on that which always feels nice considering most dealers these days will not at all budge on any prices they give. I felt like they took care of us pretty well from beginning to end. There were some issues with the brand new truck that I bought and they took care of the issues without any hassle. The service there is great compared to other dealers I have dealt with in the past as well. More
Knowledgeable and caring I was looking for a new electric car with AWD but did not find one I liked. I decided to try a hybrid instead. There were two cars I liked and test dr I was looking for a new electric car with AWD but did not find one I liked. I decided to try a hybrid instead. There were two cars I liked and test drove. Kendall was extremely knowledgeable and told me a plug-in version would be coming in the next year and a half and then he showed me all the safety and comfort technology. He also got one in that fit my needs without a commitment from me. The other dealership was not as knowledgeable nor would they locate a car that had the equipment I wanted. We bought the Rav 4 at Heart City and Kendall stayed late to train us on all the technology and settings. This is the third car we have purchased here. They really seem to care about customers. More
Low key, easier than I expected I had no plans to purchase another car, however I changed jobs and had a longer commute. I had a 1996 Toyota Rav, 378953 miles. I needed reliability I had no plans to purchase another car, however I changed jobs and had a longer commute. I had a 1996 Toyota Rav, 378953 miles. I needed reliability in the winter. I also own a 2004 Celica. I was able to have my mechanic go over the car, he was impressed with the condition. He recommended some additional work, which was taken care of before purchase. They even took my old car in as a trade and gave me the recommended blue book. Financing was very easy. Being as this is a Toyota, I expect this will be the last car, I will ever need to buy! Thanks More