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Hayes Jeep

Kalamazoo, MI

4.9
88 Reviews

3718 Stadium Drive

Kalamazoo, MI

49008

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88 Reviews of Hayes Jeep

May 14, 2020

My favorite dealership ever. I use to hate going to look for a new car now I look forward to it. 💙my beep beep 💙 Every dept A+ More

by Creab8080
Recommend Dealer
Yes
Employees Worked With
Marty always friendly,service rep knowledge able
May 15, 2020 -

Hayes Jeep responded

Thank you for the amazing review! We look forward to working with you again!

May 07, 2020

Staff is courteous and pleasant on phone. Answers all questions and very helpful when calling even for basic information. Courtesy calls are always helpful. Thank you.. More

by Rgeringer
Recommend Dealer
Yes
Employees Worked With
Emily Crandall
May 08, 2020 -

Hayes Jeep responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 03, 2020

Oil Change/Tire Rotation Brought my vehicle in for regular maintenance. Staff courteous and helpful. Practicing recommended safe health practices during the Covid 19 virus. More

by oppenoppen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names of people that assisted in my service call.
May 04, 2020 -

Hayes Jeep responded

Thank you for taking the time to share your experience with us! It was a pleasure to work with you, and we hope to work with you again.

March 29, 2020

Excellent Service. I was able to schedule appt for body shop repair immediately. Repairs were done quickly & car looksngood as new! As an additional bonus, they vacuumed the vehicle! In total, the entire e More

by cchojo
Recommend Dealer
Yes
Employees Worked With
Mary Woods, Megan Preston, Emily Crandall
Mar 29, 2020 -

Hayes Jeep responded

Thank you for taking some time to share your excellent service experience. We're glad to know of your satisfaction. Thanks for taking a moment of your day to share your satisfaction. Let us know if we can do anything else for you. Our team is always happy to do what we can to help!

March 14, 2020

Came in for an oil change and new wipers. HAYES is always more than a step above other dealers. I have never had a negative experience. Both Marty and Josh deserve commendation! More

by Dryan0946
Recommend Dealer
Yes
Employees Worked With
Marty and Josh
Mar 15, 2020 -

Hayes Jeep responded

Thanks for your ideal feedback for Marty and Josh! We definitely recognize our team members for their hard work. Please let us know if we can assist you again. We are here to help!

March 10, 2020

i received wonderful service without being aggressive. They paid attention to all of my requirements for my new vehicle and were always quick with responses. More

by JennyJenwhite77
Recommend Dealer
Yes
Employees Worked With
Carly Church
Mar 10, 2020 -

Hayes Jeep responded

thank you for the great review, Jenny! We are happy to see that our team provided you with pressure-free and stress-free service. If there is anything else we can do for you, please be sure to let us know.

January 22, 2020

Warranty Sales and Refund I had a Ram 1500 purchased from another location that Tom Winkels assisted me in getting the MOPAR lifetime warranty for. Unfortunately not long after More

by mafuentes0291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Winkels
Jan 23, 2020 -

Hayes Jeep responded

Thank you for the amazing review! We will be sure to thank Tom for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 30, 2019

Professional & Courteous Not a car shopping fan, but Kal at Hayes Jeep made the whole experience positive. They had the vehicle I wanted, color & options. At the advertised More

by Tris G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal
Dec 30, 2019 -

Hayes Jeep responded

Tris, we are so glad to know of your excellent feedback about shopping for a Jeep with us. We wish you congratulations and happy driving. Let us know if we can do anything else. We look forward to any future visits!

December 25, 2019

As a returning customer the recent experience reminded me while I’m loyal to this dealership - and more importantly the people who work there. Dutch is as helpful and honest as they come and I love working w More

by Davin O
Recommend Dealer
Yes
Employees Worked With
Dutch and James
Dec 25, 2019 -

Hayes Jeep responded

Davin, we are so delighted to learn of your great feedback for our team members, Dutch and James. Let us know if we can do anything else to assist you. Merry Christmas!

October 16, 2019

A Teal Puzzler The Jeep just quit - no on/off no engine turnover - had to call wrecker - Hayes had it for several days & turned out to be a weird disconnect with the More

by LuvM!J33p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Crandall
Oct 17, 2019 -

Hayes Jeep responded

Hi, Thank you for taking the time to write an outstanding review! We are happy to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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