Hayes Jeep
Kalamazoo, MI
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88 Reviews of Hayes Jeep
My favorite dealership ever. I use to hate going to look for a new car now I look forward to it. 💙my beep beep 💙 Every dept A+ for a new car now I look forward to it. 💙my beep beep 💙 Every dept A+ More
Staff is courteous and pleasant on phone. Answers all questions and very helpful when calling even for basic information. Courtesy calls are always helpful. Thank you.. questions and very helpful when calling even for basic information. Courtesy calls are always helpful. Thank you.. More
Oil Change/Tire Rotation Brought my vehicle in for regular maintenance. Staff courteous and helpful. Practicing recommended safe health practices during the Covid 19 virus. Brought my vehicle in for regular maintenance. Staff courteous and helpful. Practicing recommended safe health practices during the Covid 19 virus. Service was done in an efficient and timely manner. More
Excellent Service. I was able to schedule appt for body shop repair immediately. Repairs were done quickly & car looksngood as new! As an additional bonus, they vacuumed the vehicle! In total, the entire e shop repair immediately. Repairs were done quickly & car looksngood as new! As an additional bonus, they vacuumed the vehicle! In total, the entire experience was very positive - starting at the top with Srvc Manager M. Woods & Megan Preston in the body shop. A++ Definitely recommend! More
Came in for an oil change and new wipers. HAYES is always more than a step above other dealers. I have never had a negative experience. Both Marty and Josh deserve commendation! always more than a step above other dealers. I have never had a negative experience. Both Marty and Josh deserve commendation! More
i received wonderful service without being aggressive. They paid attention to all of my requirements for my new vehicle and were always quick with responses. They paid attention to all of my requirements for my new vehicle and were always quick with responses. More
Warranty Sales and Refund I had a Ram 1500 purchased from another location that Tom Winkels assisted me in getting the MOPAR lifetime warranty for. Unfortunately not long after I had a Ram 1500 purchased from another location that Tom Winkels assisted me in getting the MOPAR lifetime warranty for. Unfortunately not long after I had to move overseas and was unable to ship my vehicle, so I sold it. He also helped in cancelling the policy and providing a refund. In both cases he was incredibly helpful, courteous, and quick to respond. I can't recommend this dealer enough, Tom is easy to work with and I will be purchasing from them on my return. More
Professional & Courteous Not a car shopping fan, but Kal at Hayes Jeep made the whole experience positive. They had the vehicle I wanted, color & options. At the advertised Not a car shopping fan, but Kal at Hayes Jeep made the whole experience positive. They had the vehicle I wanted, color & options. At the advertised price, so there was no haggling. Thank you Hayes Jeep, you have a new fan. More
As a returning customer the recent experience reminded me while I’m loyal to this dealership - and more importantly the people who work there. Dutch is as helpful and honest as they come and I love working w while I’m loyal to this dealership - and more importantly the people who work there. Dutch is as helpful and honest as they come and I love working with James in service too. More
A Teal Puzzler The Jeep just quit - no on/off no engine turnover - had to call wrecker - Hayes had it for several days & turned out to be a weird disconnect with the The Jeep just quit - no on/off no engine turnover - had to call wrecker - Hayes had it for several days & turned out to be a weird disconnect with the key fob - fixed quickly and all is well - I love Hayes Jeep- great knowledgeable people!! More