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Hayes Jeep

Kalamazoo, MI

4.9
88 Reviews

3718 Stadium Drive

Kalamazoo, MI

49008

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88 Reviews of Hayes Jeep

March 20, 2021

Hayes Jeep always gives excellent service. We have been customers since they opened and have never been disappointed in any way. What a joy to have such confidence in one's dealer More

by CPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Crandall
Mar 21, 2021 -

Hayes Jeep responded

Thank you for visiting Hayes Jeep! We are happy to know that you enjoyed our services. We look forward to working with you again!

March 01, 2021

This service department is incredible! Intelligent and worked above and beyond to solve problems even though vehicle purchased out of state. Responsive, timely..... altogether enough to make me purchase a More

by Z Newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Davis, Adam , Emily Crandall
Mar 02, 2021 -

Hayes Jeep responded

Thank you for visiting Hayes Jeep! We will be sure to thank Josh, Adam, and our Service Department for providing you with excellent service. We look forward to working with you again!

January 19, 2021

Top shelf! OB Hayes is the best in town. Vehicle looks brand new! I had pretty severe damage to the front if the vehicle. It now looks like it just came our of the show room. The repairs were done very qu More

by cchojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Mary, Emily Crandall
Jan 20, 2021 -

Hayes Jeep responded

Thank you so much for taking the time to share the experience you had at Hayes Jeep! We're so glad to know of your satisfaction. If there is anything further we can be of assistance with, please do not hesitate to reach out.

December 04, 2020

Well I purchased a vehicle earlier this year, Dutch set me at ease while buying it, James was a good guy, both treated me as though my business mattered unlike 99% of other dealerships. They all just pull More

by TimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Dutch, Emily Crandall
Dec 05, 2020 -

Hayes Jeep responded

Tim, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Emily, James, and Dutch went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

Dec 05, 2020 -

TimB responded

Most certainly will. In fact if you guys worked with Dodge vehicles a little more I would consider making you my mechanics for my Challenger!

November 13, 2020

Having a sales person who knows the product and is willing to take the time to find out what you need is priceless. Great experience! More

by Btglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal Kanaan
Nov 14, 2020 -

Hayes Jeep responded

Thank you for the excellent review! We are so thrilled to see that our team was knowledgeable and patient! If we can be of future service, please be sure to let us know.

October 22, 2020

Kal and others went out of their way to give me the most positive experience I could have while exploring options of buying or leasing. I am extremely satisfied with my experiences from the moment I steppe More

by rshall1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal
Oct 23, 2020 -

Hayes Jeep responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of our team, especially Kal! We truly value your business and we look forward to any future visits!

October 08, 2020

Went out of their way to find solutions when there were time and logistical constraints. The problem is an intermittent issue and makes it a challenge to diagnose and fix. More

by CScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom Jones
Oct 08, 2020 -

Hayes Jeep responded

Hi there, thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again.

August 09, 2020

Best car transaction ever Kal made this buying experience an absolute pleasure. He was kind, knowledgeable and persevered to locate the perfect vehicle for me. He knew the tw More

by kimberly d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal
Aug 10, 2020 -

Hayes Jeep responded

Thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and with the help of Kal who was kind and knowledgeable. We value your business!

July 21, 2020

Emily? Was very nice and friendly as was the parts guy- I bought touch up paint. Both were super nice. I enjoy coming to Hayes. More

by Mary K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts guy- name? , Emily Crandall
Jul 22, 2020 -

Hayes Jeep responded

Thank you for the wonderful review, Mary! We are glad to see that Emily and our team were personable and professional. on your latest visit. We enjoy seeing you; please come back at any time.

July 11, 2020

I have to say that it was a very pleasant experience! Sales person was very courteous and knowledgeable. Helped me every step of the way More

by ingrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal
Jul 13, 2020 -

Hayes Jeep responded

Ingrid, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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