Hawk Ford of St. Charles - Service Center

Addressed my concerns , asked to have a part ordered but they didn’t do that at time of service, I just ordered part from fordparts myself they didn’t do that at time of service, I just ordered part from fordparts myself More

Excellent experience overall. Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle fro Jeff was a true professional throughout the entire sales process. I would recommend Hawk Ford and wouldn’t hesitate to purchase my next vehicle from them. More

Overall it was good and efficient service, my only issue was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. was the wrong contact information was listed. My name and number was incorrect but there was no issue resolving that when we figured it out. More

Steve Staub in Service is the best part of Hawk Ford, he is honest and it feels like family. is honest and it feels like family. More

Kristy did a great job getting me taken care of with a loaner vehicle and getting some other maintenance done while the repair was taking place loaner vehicle and getting some other maintenance done while the repair was taking place More

Steve and his team are always great to deal with professional and courteous pleasure to do business with professional and courteous pleasure to do business with More

From booking the service to completing the oil change was quick and easy. I would recommend Hawk Ford’s service. quick and easy. I would recommend Hawk Ford’s service. More

Colin went above and beyond to help with a fleet order for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. More

When I called to schedule a service, it was very quick. They got me in the same day. Technician was very quick on doing the service. They got me in the same day. Technician was very quick on doing the service. More

Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and also helpful. More