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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,827 Reviews

1,827 Reviews of Hawk Ford of St. Charles - Service Center

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February 12, 2025

Great service from the quicklane department. They got my car in on time and did a great job More

by BGATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian gates
February 12, 2025

it was great. they picked up the car and returned it to me. So very convenient and friendly people. More

by lshields1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

They got me in for my appointment on time and had a courtesy shuttle that brought me home. More

by JOHN.GROSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Case
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Went in to get a headlight replaced and Tammy walked me through the overall process. Decided to replace both headlights to save the labor of doing in again, when the other one would go out. More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy in the Quick Lane department.
January 28, 2025

Both Service Coordinators are extremely knowledgeable about car issues and service. I just got an oil change, but I noticed how knowledgeable they are when they were taking care of other customers. My oi More

by JVANDERMEIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Allen, D. Molina (not sure if that is correct)
January 28, 2025

Service was excellent. I was able to get my battery issues resolved quickly. The Service Team was very helpful. More

by BECEE424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Friendly and efficient service department. No hard sell like other garages I’ve been to. Much appreciated. More

by GILLSHELDON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Good transaction. I traveled from Ohio to buy this vehicle,. They made it quick and painless. I was on the road in a reasonably short time. More

by JOHNDALE_1998
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

good service department,well trained and courteous,was able to meet my service needs for my Lincoln Corsair More

by THEGREEK705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Good communication about what they could do with my F150. Also we're able to get me a loaner on a quick turnaround. Good working with them. More

by Bryce R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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