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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,772 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,772 Reviews of Hawk Ford of St. Charles - Service Center
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September 25, 2023
dealing with steve and his team is great not happy with phone tree .have tried to purchase vehicles but can never come to a deal as there is always dealer markup phone tree .have tried to purchase vehicles but can never come to a deal as there is always dealer markup More
by HARRISONGARY
Verified Customer
September 25, 2023
parts and service department are great to work with very good communication. Sales department have not been able to make a deal good communication. Sales department have not been able to make a deal More
by HARRISONGARY
September 24, 2023
Great service staff from beginning to end. Best Ford dealer in the area. Highly recommended. Best Ford dealer in the area. Highly recommended. More
by JOSHUATGRANT64
September 23, 2023
Monique was so pleasant to deal with love a person who talks to you and looks in your eyes to let you know she’s listening and the next day follow up call was a pleasant surprise. Nice job Monique. I’ll b talks to you and looks in your eyes to let you know she’s listening and the next day follow up call was a pleasant surprise. Nice job Monique. I’ll be back More
by JIMMCTEAGUE
Employees Worked With
Monique Case
September 22, 2023
Had an appointment for Install of running boards, arrived on time, was taken care of immediately and job was done and back to me in 1 hour. Great Service as usual ! Not to omit-coffee was superb once I rece on time, was taken care of immediately and job was done and back to me in 1 hour. Great Service as usual ! Not to omit-coffee was superb once I received instructions on “how to” by my kind Service Representative. More
by Ann
Employees Worked With
Not sure of his name.
September 21, 2023
it is always a pleasure working with steve in service and doug and his team in parts not so much with sales department. doug and his team in parts not so much with sales department. More
by HARRISONGARY
September 20, 2023
Your Dealership is wonderful. This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was th This is the first time I have been in the dealership since Hawk Ford has taken over. We never went to any other dealership when Zimmerman Ford was there. We bought all our vehicles there. Our sales person at at that time was Jose Santiago. We had worked with Zimmerman Ford for over 40 years. I hope I will be able to buy a car again with Hawk Ford. Unfortunately, my credit is not very good but I'm working on that so I will be able to purchase another vehicle soon. More
by LTH401@sol
Employees Worked With
September 19, 2023
we use hawk for parts and warranty service very happy with steve staub in service a doug in parts there teams are very good to work with with steve staub in service a doug in parts there teams are very good to work with More
by HARRISONGARY
Employees Worked With
September 17, 2023
I was to receive a call when my vehicle was done, but I did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed did not. I found the reason for this when I arrived to pick up my vehicle. The service department had the wrong name, address and phone number listed on my vehicle receipt. More
by STEPHANIE.SAMARAS327
Employees Worked With
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