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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,772 Reviews

1,772 Reviews of Hawk Ford of St. Charles - Service Center

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October 17, 2023

The sales department and service department were very professional. After i got home discovered and minor issue with my truck called Eric up and told him what was wrong, he jumped right in and had the se More

by awc224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson, Connor Brown
October 17, 2023

Always trust my car to Hawk-st Charles for service also attendants great to the customers A+ in my book and my go to Favorite Ford Dealer More

by debbie.behrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
October 17, 2023

The team had to deal with a rotten odor from my car. The sent it out to a derailed and together they were able to pretty much eliminate the odor. Great Job!!! More

by KMAC195623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Representatives were great, knowledgeable, and very respectful. They completed my service in a timely manner More

by DEPUTYCB433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Brown
October 14, 2023

You've did a great job on my truck. And I will continue to bring my vehicles there for service. More

by GRAYBEARD2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Hawk Ford is great but my expedition is still experiencing transmission issues. Seems like Ford keeps suggesting doing the same repair. Hopefully it gets fixed the next time I take it in. More

by FINSTROMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Best service department see Jerry he will take care of you all your service needs thanks you Jerry Sharif More

by Ethan G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sharif
October 10, 2023

Great service. same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle se More

by JAMES.HAMPTON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Always helpful. Told me what is going on. Unfortunately couldn't patch the tire. Techs are very good. More

by KENHOGLUND73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case
October 06, 2023

The Took my car in right on schedule and very quick service, kept me updated the whole time More

by DONALDBROGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not recall
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