Back

Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,770 Reviews

1,770 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
November 29, 2023

Steve did a great job managing my repair. Thanks for the great service, I appreicate it! More

by BBCAHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2023

From the moment I drove into Hawk Ford in St. Charles, IL, I knew I was in good hands with Kathy Czerwinski. The team there exudes a level of friendliness and professionalism that's truly commend More

by SHAAS@remax.net
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kathy Czerwinski
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

November 29, 2023

My entire experience with Hawk Auto in St. Charles has 5 stars. I needed an appointment quickly, I needed an oil change, inspection and warranty repair. I called in the morning to change m More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 28, 2023

Their Quick Lane service is awesome. They do their best to get you out in the shortest time possible. Connor has great customer service skills. He takes the time to explain what was done More

by RICKSEV58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Feb 29, 2024 -

Hawk Ford of St. Charles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Connor here at Hawk Ford of St. Charles! Thank you for your business, we appreciate you as a Hawk customer!

November 28, 2023

I would give 0 stars if I could. Bought new tires and was given one quote by Monique "for everything" but then charged a higher price when checking out with Chris, even though the p More

by NANCYANNELSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monique Case, Connor Brown
November 25, 2023

Nothing to add. ..........no more to say no more to say nonononono nono no no no More

by RICG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Howard
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're grateful for your outstanding 5-star review. Your feedback means the world to us.

November 24, 2023

Took great care of my truck, handled with care and service was completed quickly. Will return More

by LMIHALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our service team, and we look forward to welcoming you back for any future needs with your truck. Customer satisfaction and efficient service are our top priorities at Hawk Ford of St. Charles.

November 24, 2023

Great customer service! Job was done quick and correctly. Well done by all in the quick lane More

by Jennifersav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience, and we understand the importance of trust and efficiency in car servicing. The entire Quick Lane team at Hawk Ford of St. Charles is committed to ensuring a seamless and satisfying experience for our valued customers.

November 24, 2023

Chris helped me over the phone and got the correct parts ordered. Everything was done on time. More

by msmith0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with Chris, and we understand the importance of precise and timely parts ordering. Providing efficient and reliable service is our commitment to every customer at Hawk Ford of St. Charles.

November 24, 2023

Connor was very knowledgeable and kind. The car was completed the. He said it would be. More

by HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 02, 2024 -

Hawk Ford of St. Charles responded

We greatly appreciate your positive feedback regarding Connor's expertise and courteous service. Providing accurate and efficient car service is our commitment to every customer.

...
34
...