Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,826 Reviews of Hawk Ford of St. Charles - Service Center
There was no effort to resolve my issue and I was without my brand new car for almost 2 months. The communication was non-existent. If I hadn't checked in with them I would still be waiting for a call. my brand new car for almost 2 months. The communication was non-existent. If I hadn't checked in with them I would still be waiting for a call. More
They kept the car overnight to try and create the noisy morning issue. They analyzed the problem and provided an estimate of the repairs and only charged $ 100 for there time. Thank you morning issue. They analyzed the problem and provided an estimate of the repairs and only charged $ 100 for there time. Thank you More
Had a great experience once I arrived. The guys who helped were courteous and honest about what i should expect. The thing that I would recommend you work on is the person on the phone I s The guys who helped were courteous and honest about what i should expect. The thing that I would recommend you work on is the person on the phone I scheduled with told me it would inly take 60-90 minutes to complete. Luckily I took my husband with just in case as the guy at the desk said it would be a few hours. Always make sure the schedulers are on the same page as the service team or that would have really messed up my day. More
Technician was very helpful in talking me thru the different options available to me with a recall. different options available to me with a recall. More
Very nice to deal with, knowledgeable and on time. Steve was pleasant to interact with. Steve was pleasant to interact with. More
great service as always. everyone was very helpful and my vehicle is good. I recommend using the at home service everyone was very helpful and my vehicle is good. I recommend using the at home service More
Came in without an appointment , got in and out in acceptable time, got a video inspection and quote acceptable time, got a video inspection and quote More